Brianna Schmuker
Richmond ,VA
Overview
5
5
years of professional experience
Work History
Specimen Accessioner
LabCorp
04.2024 - Current
- Receiving and unpacking samples
- Identifying samples by type and priority
- Labeling samples according to laboratory protocols
- Preserving samples properly
- Ensuring specimens meet testing requirements
- Maintaining a clean work environment
- Following confidentiality guidelines and HIPPA regulations
Virtual Receptionist
MAP Communications, Inc.
03.2023 - 02.2024
- Field incoming call
- Resolve customer needs
- Take and relay call messages
- Appointment setting
- Data entry
Customer Service Representative
Conduent
04.2020 - 02.2023
- Assist with Customer Accounts
- Create service cases
- Assign and close cases based on need
- Update members accounts
- Order management
- Data entry
Education
High school or equivalent -
Mathews High School
Mathews, VA06.2017
Skills
- Cleaning Experience
- Cash Handling
- Data entry
- Order management
- FSA and HSA management
- Staff training
- Customer service
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Specimen Accessioner
LabCorp
04.2024 - Current
Virtual Receptionist
MAP Communications, Inc.
03.2023 - 02.2024
Customer Service Representative
Conduent
04.2020 - 02.2023
High school or equivalent -
Mathews High School