Brianna Scotland
Baltimore,MD
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Research Assistant
University Of Maryland, Baltimore
2018.08 - 2024.04
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
- Developed research protocols and procedures to produce accurate results.
Teacher Assistant
University Of Maryland, Baltimore
2019.08 - 2019.12
- Responded to student needs and questions promptly.
- Promoted a positive learning environment by hosting exam review sessions for pharmacy students.
- Assisted professors in preparing exam materials, ensuring alignment with curriculum objectives.
Financial Aid Student Assistant
University Of The Virgin Islands
2014.08 - 2016.08
- Assisted students and parents in filling out FASFA applications.
- Increased student satisfaction with financial aid services by providing prompt and courteous assistance in person, via phone, and email correspondence.
- Managed sensitive information with strict confidentiality protocols, upholding the privacy rights of all students.
Education
Ph.D. - Pharmaceutical Sciences
University of Baltimore
Baltimore, MD2024
Bachelor of Science - Biology
The University of The Virgin Islands
St. Croix 05.2018
Skills
- Microsoft Office
- Time Management
- Problem-Solving
- Telephone skills
- Greeting and Seating Clients
- Administrative Support
- Document Management
- Organization skills
- Data Entry
Timeline
Teacher Assistant
University Of Maryland, Baltimore
2019.08 - 2019.12
Research Assistant
University Of Maryland, Baltimore
2018.08 - 2024.04
Financial Aid Student Assistant
University Of The Virgin Islands
2014.08 - 2016.08
Ph.D. - Pharmaceutical Sciences
University of Baltimore
Bachelor of Science - Biology
The University of The Virgin Islands