Brianna Serrato
Port Hueneme,CA
Summary
Detail-oriented professional with a strong background in visual merchandising and customer service. Recognized for effective communication, adaptability and reliable performance, contributing to improved operational efficiency and enhanced customer experiences.
Overview
4
4
years of professional experience
Work History
Visual Manager
The Container Store
Oxnard, CA
07.2023 - Current
- Developed visually appealing product displays to enhance customer engagement and drive sales.
- Collaborated with cross-functional teams to execute seasonal merchandising strategies effectively.
- Trained and mentored team members on visual presentation standards and best practices.
- Maintained inventory of visual display materials, ensuring timely restocking and organization.
Key Holder
PetSmart Charities
Oxnard, CA
07.2022 - 07.2023
- Oversaw daily store operations, ensuring compliance with PetSmart Charities' standards and policies.
- Trained and mentored new staff on customer service protocols and operational procedures.
- Managed inventory control processes, optimizing stock levels to meet customer demand efficiently.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Associate
Ross Dress for Less
Port Hueneme, CA
10.2021 - 07.2022
- Operated point-of-sale systems, processing transactions with precision and speed.
- Collaborated with team members to maintain a clean and organized sales floor.
- Assisted customers with product selection and inquiries to enhance shopping experience.
Education
High School Diploma -
Oxnard High School
Oxnard, CASkills
- Enhancing customer satisfaction
- Effective team collaboration
- Customer engagement
- Detail-oriented
- Proficient in managing multiple tasks
- General computer knowledge
- Digital graphic design
- Excellent communication
- Responsive to evolving challenges
Timeline
Visual Manager
The Container Store
07.2023 - Current
Key Holder
PetSmart Charities
07.2022 - 07.2023
Associate
Ross Dress for Less
10.2021 - 07.2022
High School Diploma -
Oxnard High School