Brianna Shelton
Euclid,OH
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Motivated professional with extensive experience in customer service, sales and administrative tasks. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
5
5
years of professional experience
Work History
Data Entry Clerk
Snyder Blake
02.2022 - Current
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Scanned documents and saved in database to keep records of essential organizational information.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies
- Assisted with developing data entry processes
- Updated and maintained customer information, documents and records
- Followed data entry protocols, rules and regulations
Administrative Assistant
Royal Chemical
03.2019 - 01.2022
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Assisted coworkers and staff members with special tasks on daily basis.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained accurate records of incoming and outgoing mail for reliable reference.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Secretary
Quest Diagnostics
05.2019 - 05.2021
- Offered technical support and troubleshot issues to enhance office productivity.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Performed research to collect and record industry data.
- Handled daily scheduling tasks and provided administrative support for entire department
- Provided clerical support to company employees by copying, faxing, and filing documents
Education
Business Administration And Management
Lakeland Community College
Willoughby, OH05.2025
High School Diploma -
Shaker Hts High School
Shaker Heights, OH06.2011
Skills
- Database Management
- Customer Service-Oriented
- Multi-line phone proficiency
- Invoice Processing
- Expense Reporting
- Meticulous attention to detail
- Document processing
Timeline
Data Entry Clerk
Snyder Blake
02.2022 - Current
Secretary
Quest Diagnostics
05.2019 - 05.2021
Administrative Assistant
Royal Chemical
03.2019 - 01.2022
Business Administration And Management
Lakeland Community College
High School Diploma -
Shaker Hts High School
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