Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Smith

Virginia Beach,VA

Summary

Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Retail Consultant

Target
07.2021 - Current
  • Analyzed problematic areas to provide recommendations and solutions.
  • Delivered outstanding service to Guests to maintain and extend relationship for future business opportunities.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Cleaned and stocked backroom to maintain organization of facility.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Increased sales and customer satisfaction through personalized servicing
  • Helped Guests create new outfits with existing clothing and accessories

Sales Associate

Boot Barn
12.2022 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Helped customers complete purchases, locate items, and join reward programs.

Baker

Nestle Toll House Cafe
08.2020 - 09.2021
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Complied with health and safety codes to protect staff and customers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Trained and supervised new employees on bakery operations and procedures.
  • Operated cash registers and processed payments accurately.

Education

High School Diploma -

Brandon Valley High School
Brandon, SD
05.2021

Skills

  • Organizing and Prioritizing
  • Strong Communication Skills
  • Customer Service
  • Upselling Strategies
  • Persuasive Selling
  • Technology Skills
  • Consultative Sales Approach
  • Consultative Selling Techniques

Timeline

Sales Associate

Boot Barn
12.2022 - 11.2023

Retail Consultant

Target
07.2021 - Current

Baker

Nestle Toll House Cafe
08.2020 - 09.2021

High School Diploma -

Brandon Valley High School

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Brianna Smith