Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brianne Smith

Dallas,TX

Summary

Versatile and dynamic, with a proven track record at Old Navy for enhancing customer satisfaction through exceptional service and a positive attitude. Skilled in cash handling and Microsoft Office Suite, adept at fostering teamwork and collaboration. Demonstrates a strong ability to multitask and solve problems, ensuring high levels of efficiency and customer loyalty.

Overview

5
5
years of professional experience

Work History

Sales Associate

Old Navy
01.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Teacher's Assistant

Fair Oaks Day School
11.2021 - 09.2023
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.

Sales Associate

Party City
10.2020 - 01.2021
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

The Children's Place
03.2020 - 09.2020
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Listened to customer needs and desires to identify and recommend optimal products.

Front of House Employee

Raising Cane's
09.2019 - 03.2020
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Education

High School Diploma -

W.W.Samuell Highschool
Dallas, TX
05.2018

Skills

  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Flexible Schedule
  • Cash Handling
  • Attention to Detail
  • Ability to Lift 50 pounds
  • Basic Mathematics
  • A strong knowledge of Microsoft Office Suite
  • Friendly, Positive Attitude
  • Exceptional customer service
  • Verbal/written communication

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Sales Associate

Old Navy
01.2024 - Current

Teacher's Assistant

Fair Oaks Day School
11.2021 - 09.2023

Sales Associate

Party City
10.2020 - 01.2021

Sales Associate

The Children's Place
03.2020 - 09.2020

Front of House Employee

Raising Cane's
09.2019 - 03.2020

High School Diploma -

W.W.Samuell Highschool

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Brianne Smith