Dedicated professional with strong customer service and effective communication skills. Experienced in creating welcoming environments and ensuring guest satisfaction in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Host/Server/Food Runner
Sweezy's
Pleasant View
06.2025 - Current
Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Answered phone calls and responded to inquiries regarding menu and services.
Maintained cleanliness of host area, ensuring an organized environment.
Provided excellent customer service by anticipating customer needs.
Provided customers with accurate wait times and monitored waiting list.
Assisted team members with various tasks to support workflow.
Stocked server areas with supplies before, during and after shifts.
Interacted with customers to foster a positive dining environment.
Provided excellent customer service to ensure satisfaction.
Provided exceptional service to high volume of daily customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Sales Acssociate
Belk
Springfield
06.2024 - 01.2026
Welcomed customers to the store and provided exceptional customer service.
Assisted customers with product selection and inquiries.
Helped customers find specific products, answered questions, and offered product advice.
Processed sales transactions accurately and efficiently.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Managed returns and exchanges in a professional manner.
Collaborated with team members to enhance customer experience.
Worked with fellow sales team members to achieve group targets.
Handled inventory management and restocking duties.
Answered incoming telephone calls to provide store, products and services information.
Maintained cleanliness of store environment including floors, windows, displays.
Adhered to company initiatives and achieved established goals.
Server
Greenbrier Pizza and Pub
Greenbrier
08.2024 - 06.2025
Took orders from customers accurately and in a timely manner.
Delivered food orders accurately and efficiently to enhance customer satisfaction.
Provided excellent customer service in a fast-paced dining environment.
Resolved customer inquiries and issues promptly to ensure a positive dining experience.
Maintained cleanliness and organization of dining area to create a welcoming environment for guests.
Maintained cleanliness and organization of dining area and tables
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Handled cash transactions and processed payments efficiently.
Server, Bartender, Food Runner, Host and Busser at Business Class Air Canada LoungeServer, Bartender, Food Runner, Host and Busser at Business Class Air Canada Lounge