Brianna Sutcliffe
Yorkville,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Veterinary Technician
Yorkville Animal Hospital
05.2023 - Current
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Conducted diagnostic tests such as blood work, x-rays, and urinalysis to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
Nanny
Private Family
02.2021 - 05.2023
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Assisted with light housekeeping duties as well as running errands.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Built positive and nurturing environments to support child social and emotional growth.
Server
Rock Bottom Restaurant and Brewery
06.2019 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Lead Teacher
Kiddie Academy
09.2019 - 02.2021
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
Service Manager
Chipotle Mexican Grill
05.2016 - 08.2019
- Resolved customer complaints in professional and timely manner.
- Analyzed service reports to identify areas of improvement.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Education
High school diploma -
05.2016
Skills
- Intravenous catheterization
- Medication Administration
- General anesthesia monitoring
- Diagnostic Imaging
- Surgical Preparation
- Treatment Administration
- Emergency and preventive care
- Euthanasia Procedures
- Responsible and Reliable
Timeline
Veterinary Technician
Yorkville Animal Hospital
05.2023 - Current
Nanny
Private Family
02.2021 - 05.2023
Lead Teacher
Kiddie Academy
09.2019 - 02.2021
Server
Rock Bottom Restaurant and Brewery
06.2019 - 05.2022
Service Manager
Chipotle Mexican Grill
05.2016 - 08.2019
High school diploma -
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