Brianna Symmes
Houston
Summary
Highly adaptable and results-driven Operations Professional with 5+ years of experience in process optimization, workflow streamlining, and administrative management. Proven success in driving operational excellence, with direct experience managing core functions autonomously in a hybrid/partially remote setting. Skilled in leveraging data analysis, vendor management, and digital coordination to improve efficiency, reduce costs, and enhance service delivery.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Operations Associate
Crane Solutions
Houston
04.2024 - Current
- Coordinate all operational workflows, vendor communications, and internal processes digitally and remotely across cross-functional teams.
- Drive process optimization initiatives that streamlined workflows, resulting in a 15% reduction in order fulfillment time and a measurable increase in operational efficiency.
- Conduct data analysis on inventory and supply chain metrics to forecast needs, optimize stock levels, and strategically lower departmental overhead costs.
- Manage administrative accuracy by scheduling, tracking, and verifying shipment documentation (e.g., bills of lading) to minimize delays and ensure compliance.
Shelf-Edge Specialist
H-E-B
Houston
01.2024 - Current
- Execute systematic audits and quality checks to ensure signage accuracy, pricing integrity, and 100% adherence to planograms and corporate merchandising standards.
- Conducted regular inventory audits to maintain accuracy and prevent stock discrepancies.
- Streamlined communication processes between departments to enhance operational efficiency.
E-Store Curbside Specialist
H-E-B
Houston
09.2019 - 01.2024
- Utilized digital inventory systems to manage substitutions and resolve discrepancies, contributing to high customer satisfaction ratings for order accuracy.
- Accurately selected, prepared, and staged customer orders daily for timely pickup, maintaining high product quality and order completeness.
Education
Bachelor of Science in Engineering Technology - Digital Media
University of Houston
09.2022 - 12.2025
Skills
- Advanced Microsoft Office Suite
- Data Analysis & Reporting
- Process Improvement Methodologies
- Inventory Management & Supply Chain Coordination
- Vendor Management Platforms
- Digital Workflow Tools Proficiency (Microsoft Office Suite, PeopleSoft, Aljex, Slack)
- Operational Efficiency
- Critical Thinking & Problem Solving
- Strategic Planning & Organization
- Leadership & Staff Development
- Flexibility & Adaptability
Technology And Systems Proficiency
- Advanced Microsoft Office Suite (Excel, Word, PowerPoint)
- Data Analysis & Reporting
- Process Improvement Methodologies
- Inventory Management & Supply Chain Coordination
- Vendor Management Platforms
- Digital Workflow Tools (Slack, Microsoft Teams, Asana)
Timeline
Operations Associate
Crane Solutions
04.2024 - Current
Shelf-Edge Specialist
H-E-B
01.2024 - Current
Bachelor of Science in Engineering Technology - Digital Media
University of Houston
09.2022 - 12.2025
E-Store Curbside Specialist
H-E-B
09.2019 - 01.2024