Brianna Tamayo
Mayer,AZ
Summary
Quality focused professional. Great customer service, communication, and organized skills with the ability to multitask. Well-organized and outgoing with solid interpersonal skills as well as a high level of multicultural awareness and adaptability. Strong critical thinking skills, creativity, and good problem-solving abilities. Seeking a new professional challenge in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Title Clerk
Findlay Toyota Prescott
02.2023 - Current
- Processes all new and used vehicles for registration in the state in which they will be titled.
- Prepares tax and title documents.
- Verifies that funds have been collected and the correct lienholder paid off before processing title application.
- Submits all legal transfer work to the Department of Motor vehicles.
- Communicates with customers to resolve common title issues.
- Develop and maintain relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
Automotive Service Cashier
Van Buick GMC
08.2022 - 12.2022
- Responsible for cash register and cash control to ensure that all amounts are correct
- Ensuring all service warranties are submitted timely and accurately
- Scheduling service appointments
- Direct customer calls to desired or appropriate department
- Reconcile payments received with invoiced amounts and prices of parts.
Terminal Clerk II
Estes Express Lines
11.2021 - 08.2022
- Answering telephones with heavy call volume and directing calls with accuracy
- Responding to customer inquiries regarding bill of landing and provide proof of delivery
- Contacting customers and coordinate delivery times to schedule appointments for freight delivery
- Investigate, resolve, and respond to inquiries from customers regarding overages, shortages, and damaged freight issues, including hazmat materials
- Preparing bills for freight movement, applying the appropriate tariffs and charges to each shipment.
Staff Accountant
Consolidated Personal Services
04.2021 - 09.2021
- Reviewing financial statements for accuracy and legal compliance
- Entering accounting related information into business logs
- Organizing and updating financial record
- Perform monthly bank statements
- Prepare documentation for external auditors
- Balancing and entering numbers into an excel worksheet
- Prepare and file tax returns.
Lead Office Associate
Bob's Discount Furniture
08.2018 - 04.2021
- Providing administrative and clerical support to office staff to run office efficiently
- Assist sales associates with financing customers
- Manage and enter data onto spreadsheets and generate required reports
- Answering, screening and forwarding incoming calls
- Research, identify, and resolve customer complaints
- Organizing and maintaining files and perform an accurate filing system
- Setting up interviews and conducting post-interview assessments
- Determining details of the position and extending the job offer.
Head Consultant Assistant
Renova Energy
05.2017 - 04.2018
- Verified all required paperwork was filed correctly
- Scheduled appointments for customers and for sales consultant
- Sent out paperwork to customers for signatures via DocuSign
- Managed and trained new employees
- Worked front desk in needed occasions
- Greeted and welcomed guests as soon as they arrive at the office
- Directed visitors to the appropriate person and office
- Answered, screened and forwarded incoming phone calls.
Finance Assistant/Manager
Toyota of the Desert
01.2016 - 01.2017
- Secured the sale of the vehicle and protected the front-end gross
- Maintained minimum acceptable standards with regards to the sale of F&I products and financing
- Submitted all paperwork and obtain approval from finance sources on all finance deals
- Finalized all paperwork necessary in the car deal in a timely manner and submitted to the accounting office
- Maintained insurance files including policies, rates, claim forms, and procedures
- Collected and secured all money and fees required in the transactions.
Accountant
02.2015 - 01.2016
- Performed miscellaneous clerical duties involving typing, filing, accumulating data for repetitive reports
- Sent bank packages and important paperwork to other financial institutions
- Maintained statues reports, files, and records
- Communicated with agency vendors, verbally and written, and required to resolve issues with invoices or missing items
- Helped customer cancellations, refunds, and previous purchased warranties
- Assured all invoices balanced out correctly and ensured it went into correct accounts.
File Clerk/Errand Runner
01.2015 - 02.2015
- Filed records away in alphabetical or numerical order
- Organized and maintained file space
- Trained and assisted new employees
- Handled with all requests to access files and keep logs of shared files
- Created or updated records with new files and information
- Delivered, distributed mail and ran work related errands.
Education
High School Diploma -
La Quinta High School
La Quinta, CASkills
- Great Multitasker
- Proficient in Microsoft Word, Office, Excel & Outlook
- Strong organizational
- Adaptability
- Ability to Work Under Pressure
- Attention to Detail
Timeline
Title Clerk
Findlay Toyota Prescott
02.2023 - Current
Automotive Service Cashier
Van Buick GMC
08.2022 - 12.2022
Terminal Clerk II
Estes Express Lines
11.2021 - 08.2022
Staff Accountant
Consolidated Personal Services
04.2021 - 09.2021
Lead Office Associate
Bob's Discount Furniture
08.2018 - 04.2021
Head Consultant Assistant
Renova Energy
05.2017 - 04.2018
Finance Assistant/Manager
Toyota of the Desert
01.2016 - 01.2017
Accountant
02.2015 - 01.2016
File Clerk/Errand Runner
01.2015 - 02.2015
High School Diploma -
La Quinta High School
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