Brianna Theor
Lauderdale Lakes,FL
Summary
Dedicated and customer-focused professional with experience in grocery and food service roles. Honed skills in product assistance, efficient stocking, and effective communication. Excelled in guest management and providing exceptional customer service. Multilingual and possesses strong leadership, time management, and problem-solving skills, complemented by the ability to adapt to changing environments. Participated in various honor societies and community service initiatives, showcasing commitment to academic excellence and community engagement.
Overview
1
1
year of professional experience
Work History
Cashier/Hostess
New China Restaurant
04.2024 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Managing table assignments based on availability and guest preferences
- Taking and confirming reservations, including special requests
- Communicating wait times to guests and maintaining a tidy waiting area
- Collaborating with servers and kitchen staff to ensure smooth guest flow
- Addressing guest concerns and providing excellent customer service
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Grocery Clerk/Stocker
Publix #0114
10.2023 - 07.2024
- Assist customers with finding products
- Exercise efficient shelf stocking techniques
- Demonstrate positive attitude and customer-friendly demeanor
- Being punctual and adapting to schedule changes and environments
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Education
Franklin Academy High School
06.2024
Skills
- Customer service
- Food service
- Restaurant experience
- Multilingual
- Leadership
- Multitasking
- Adaptability
- Time management skills
- Problem-Solving
- Teamwork
- Critical Thinking
- Attention to Detail
- Quick Learner
- Money Handling
- Patience and Empathy
- Basic Math Competence
Languages
English
Native or Bilingual
Haitian Creole
Native or Bilingual
French
Professional Working
Spanish
Limited Working
American Sign Language
Elementary
Timeline
Cashier/Hostess
New China Restaurant
04.2024 - 09.2024
Grocery Clerk/Stocker
Publix #0114
10.2023 - 07.2024
Franklin Academy High School
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