Open To Work
Brianna Thomas
austin
Work Preference
Summary
Dynamic Executive Director with expertise in strategic planning and decision-making. Proven track record in driving organizational improvement and facilitating cross-departmental initiatives. Results-oriented leader skilled in problem-solving and emotional intelligence, enhancing operational efficiency through effective collaboration. Innovative professional experienced in change management and implementing strategic solutions that yield measurable improvements. Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients. Visionary leader with proven track record in steering organizations toward success through strategic planning and effective management. Skilled in building cohesive teams, driving innovation, and enhancing operational efficiency to achieve business objectives. Demonstrated ability to transform challenges into opportunities, resulting in significant impact on company growth and profitability.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Operation Data Analyst
Oracle Global security
Austin , Texas
03.2025 - Current
- Used police databases and computer systems to monitor, record and communicate information to appropriate police personnel.
- Examined doors, windows and gates to verify security.
- Monitored CCTV cameras and alarm systems for security breaches.
- Issued access cards to authorized personnel to monitor access points.
- Answered and responded to phone inquiries and radio communications relating to building security and emergency or crisis situations.
- Tested equipment with customers or field associates to verify proper operation of alarm systems.
- Troubleshot systems remotely to assist clients with resetting and bypassing [Type] alarm systems.
- Maintained strict confidentiality by obtaining passwords and following security procedures to protect customer and dealer information.
- Provided verbal assistance to customers to resolve issues regarding basic system operation and maintenance.
- Scanned status charts and computer screens to determine emergency units available for dispatch.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Checked and verified photo identification prior to granting facility access.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Resolved computer and system networking problems to maintain user productivity.
- Tracked issue resolution policies to maintain compliance with internal standards.
- Monitored system performance to identify potential issues.
Executive Director
Protopia wellness communities
Nairobi
03.2025 - Current
- Participated in board meetings to discuss company strategy and governance.
- Evaluated organizational processes to identify areas for improvement or innovation.
- Supported leadership in decision-making through strategic analysis and recommendations.
- Facilitated collaboration between different departments within the organization.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Campus Shift Admin / CSA
TTJD Texas Juvenile Justice Department
Giddings
05.2023 - 03.2025
- Trained new staff on customer service protocols and resident engagement techniques.
- Collaborated with staff to ensure a safe and supportive environment for residents.
- Maintained accurate records of resident interactions and service requests.
- Supervised daily activities of juvenile residents in a correctional facility.
- Mediated conflicts between residents to maintain a peaceful environment.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Investigated reports of misconduct by inmates and took appropriate disciplinary action when necessary.
- Maintained accurate records of all violations and incidents involving juveniles.
- Provided counseling services to juvenile offenders to address behavioral issues.
- Developed positive relationships with inmates through constructive interactions while enforcing rules fairly.
- Completed daily reports.
- Observed and recorded progress of each juvenile offender.
- Transported inmates to court, doctor appointments and work sites.
- Conducted investigations of crimes committed within prison.
Security Site Supervisor
Allied Universal Security Services
Dallas
02.2018 - 04.2023
- Supervised security staff to ensure compliance with safety protocols.
- Coordinated emergency response drills to prepare staff for various scenarios.
- Trained new employees on security procedures and company policies.
- Collaborated with law enforcement during incident investigations and reporting.
- Supervised the daily operations of a security team to ensure compliance with company policies and procedures.
- Monitored access control systems, CCTV footage, and alarm systems.
Education
High School Diploma -
Rowlett high school/Chchp
Austin, TX01-2014
Skills
- Strategic planning
- Data analysis
- Change management
- Policy development
- Financial forecasting
- Risk assessment
- Leadership development
- Team collaboration
- Decision making
- Inspirational leadership
- Succession planning
- Strategic visioning
- Emergency response
- Security protocols
- Criminal law
- Problem solving
- Emergency medical dispatching
- Strategic communication
- Project management
- Emotional intelligence
- Event execution
- Podcast production
- Sponsorship management
Certification
CPR & AED TRAINING
Timeline
Operation Data Analyst
Oracle Global security
03.2025 - Current
Executive Director
Protopia wellness communities
03.2025 - Current
Campus Shift Admin / CSA
TTJD Texas Juvenile Justice Department
05.2023 - 03.2025
Security Site Supervisor
Allied Universal Security Services
02.2018 - 04.2023
High School Diploma -
Rowlett high school/Chchp