Brianna Torres De León
West Springfield,MA
Summary
Professional paraprofessional with solid foundation in educational support and classroom management. Experience in aiding teachers with instructional tasks and maintaining positive learning atmosphere. Reliable team player focused on adapting to changing needs and achieving results through effective communication and collaboration.
Overview
13
13
years of professional experience
Work History
Paraprofessional
Springfield Public Schools, Massachusetts
08.2023 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Retail Sales Associate
Table & Vine
05.2019 - 08.2023
- Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.
- Ensured a welcoming store atmosphere, maintaining cleanliness standards and promptly addressing any customer concerns.
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Mentored new associates, sharing best practices and helping them develop their selling skills for improved performance.
- Achieved high levels of repeat business, establishing rapport with customers and remembering their preferences.
- Managed efficient cash register operations.
Catering Associate
Unidine
12.2017 - 08.2019
- Maintained complete knowledge of restaurant menu, including daily specials.
- Operated and sanitized all equipment in a safe and proper manner.
- Set dining tables according to type of event and service standards.
- Established and maintained a positive work environment.
- Consistently kept kitchen areas clean and free of debris and water.
- Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
- Provided friendly and attentive service.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
Catering Assistant
Sodexo
08.2012 - 12.2017
- Supervised, trained and developed team members in accordance with company policies and procedures.
- Observed tables to promptly respond to requests and refill beverages.
- Ensured that food was served to guests at the proper temperature by bringing it to the table immediately.
- Maintained an atmosphere of enthusiastic customer service.
- Sorted, soaked and washed flatware.
- Managed bar inventory, restocked supplies and placed orders.
- Monitored guest for intoxication and immediately reported concerns to management.
- Set dining tables according to type of event and service standards.
- Upheld standards of cleanliness, food handling and safety.
- Provided friendly and attentive service.
Education
High School Diploma -
Agawam High School
Agawam, MA2010
Culinary
Lincoln Culinary Institute
Suffield, CT2012
Skills
- Behavior management
- Helping students with special needs
- Small group and individual assistance
- Patient
- Emotional support
- Classroom organization
- EpiPen certified
- Conflict of Interest Course trained
- Work Key Assessment
Timeline
Paraprofessional
Springfield Public Schools, Massachusetts
08.2023 - Current
Retail Sales Associate
Table & Vine
05.2019 - 08.2023
Catering Associate
Unidine
12.2017 - 08.2019
Catering Assistant
Sodexo
08.2012 - 12.2017
High School Diploma -
Agawam High School
Culinary
Lincoln Culinary Institute
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