Brianna Wallace
Rochester,NY
Summary
Compassionate Patient Care Technician with extensive experience at University of Rochester, Strong Memorial Hospital. Skilled in vital signs monitoring and EKG interpretation, I enhance patient satisfaction through empathetic care and effective communication. Proven ability to streamline workflows and train new staff, fostering a collaborative environment that prioritizes quality care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Technician / AMBULATORY TECH
University of Rochester, Strong Memorial Hospital
01.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
CNA
Rochester Regional Hospital
02.2021 - 10.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Direct Support Professional
LIFETIME ASSISTANCE INC
05.2019 - 09.2021
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
CASHIER
Wegmans
08.2016 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
JOSESPH C. WILSON MAGNET
Rochester, NYNo Degree - NURSING
Finger Lakes Community College
Canandaigua, NY08-2026
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- Catheter care
- Blood glucose monitoring
- Specimen collection
- Infection control
- Feeding assistance
- Patient positioning
- Adaptable
- Professional bedside manner
- Patient services
- Emergency response
- Patient education
- Data collection
- EKG interpretation
- Medical equipment operation
- End-of-life care
- HIPAA compliance
- Vital signs
- Certified in CPR/AED
- Recording vital signs
- Empathy and compassionate care
- Direct patient care
Certification
- CNA - Certified Nursing Assistant
Timeline
Patient Care Technician / AMBULATORY TECH
University of Rochester, Strong Memorial Hospital
01.2023 - Current
CNA
Rochester Regional Hospital
02.2021 - 10.2024
Direct Support Professional
LIFETIME ASSISTANCE INC
05.2019 - 09.2021
CASHIER
Wegmans
08.2016 - 06.2021
JOSESPH C. WILSON MAGNET
No Degree - NURSING
Finger Lakes Community College
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