Brianna Wenk
Ocala,FL
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
1
1
year of professional experience
Work History
Team Lead
OLA Drive Thru Coffee
2023.06 - 2024.01
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Built strong relationships with customers through positive attitude and attentive response.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Promoted high standards through personal example to help each member understand expected behavior and standards.
- Mentored and guided employees to foster proper completion of assigned duties.
Education
High School Diploma -
Forest High School
Ocala, FL05.2024
Associate of Arts - Business Administration
College of Central Florida
Ocala, FL05.2024
Skills
- Production Monitoring
- Regulatory Compliance
- Performance Monitoring
- Performance Improvement
- Quality Control
- Workplace Safety
- Cash Handling
- Team Supervision
- Quality Improvement
- Attention to Detail
- Staff Training
- Complex Problem-Solving
Timeline
Team Lead
OLA Drive Thru Coffee
2023.06 - 2024.01
High School Diploma -
Forest High School
Associate of Arts - Business Administration
College of Central Florida
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