Brianna Whitehall
Lebanon Junction,KY
Summary
Organized, efficient and responsible professional that manages and organizes. Detail oriented and dependable to manage multiple projects at once, while providing data and excellent communication in and outside the network. Innovative and eager to learn and develop in the professional setting.
Overview
9
9
years of professional experience
Work History
Send Out Coordinator
Zoetis Reference Labs
Louisville, KY
06.2019 - Current
- Created a Directory of Services from the ground up that is still being implemented today.
- Directed multiple teams in day to day processes for work flow on send outs.
- Collected and analyze data from our LIS to ensure proper testing and accuracy.
- Subject Matter Expert for the creation of our new LIS.
- Communicated and lead teams with Senior leadership
- Entered data in an efficient manner.
- Worked in SAP Concur, Salesforce, LIS, ZenDesk, Microsoft Teams, Microsoft Office, Google Suites.
- Completed and directed multiple projects at once.
- Organized and Coordinated documents, people, processes and the overall operations of the team.
- Provided support and documental control and collaboration with executives
- Problem solved and created resolutions for CSR, Executives, and members of my team.
Shift Lead
Feeders Supply
Shepherdsville, KY
07.2015 - 04.2020
- Trained employees
- Monitored employee performance and provided feedback on areas for improvement.
- Maintained store appearance
- Supervised the team
- Responded to customer inquiries and complaints in a professional manner.
- Identified opportunities for operational improvements and communicated them to management.
- Conducted regular inventory checks to maintain accurate stock levels.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Performed administrative tasks including filing documents, data entry.
- Enforced store policies regarding returns, exchanges, refunds, discounts.
Education
High School Diploma -
Bullitt Central High School
Shepherdsville, KY05-2017
Some College (No Degree) - Project Management
Southern New Hampshire University
Hooksett, NHSkills
- Project development
- Systems implementation
- Customer service excellence
- Data Collection
- Conflict Resolution
- Positive and professional
- Excellent Communication
- Organizational Systems
Timeline
Send Out Coordinator
Zoetis Reference Labs
06.2019 - Current
Shift Lead
Feeders Supply
07.2015 - 04.2020
High School Diploma -
Bullitt Central High School
Some College (No Degree) - Project Management
Southern New Hampshire University
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