Brianna Wicklund
Sacramento,CA
Summary
Diligent Sales Associate who leveraged professionalism and retail operations, achieving efficient customer service. A collaborative team member is known for flexibility, cash handling precision, speed, working up to standards and beyond, training and mentoring others, and consistently delivering results in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Back up Scan Coordinator
Sprouts Farmer Market
Sacramento, CA
01.2020 - 03.2020
- Supported loss prevention efforts by promptly addressing instances of mislabeled or incorrectly priced merchandise, reducing potential losses due to theft or fraud.
Grocery Store Associate
Aldi
Norman, OK
02.2013 - 04.2016
- Executed correct signage placement in each aisle and department and replaced missing signs before store opening
- Gained and maintained knowledge of products sold within store and promptly responded to customer questions
- Confirmed accurate price changes and prepared and printed daily price download for full visibility
- Verified accuracy of prices charged to customers and confirmed attachment of correct attribute information
- Engaged customers in friendly conversation while ringing up purchases at the register
- Regularly checked expiration dates on food items to ensure freshness of products
- Responded promptly to customer complaints or issues that arose during shift hours
- Maintained cleanliness of store floor, shelves, displays, and back room areas
- Demonstrated ability to multi-task effectively while managing multiple customers simultaneously
- Rotated older products forward so they would be sold before their expiration date
- Monitored store entrance for shoplifters or suspicious activity and reported any findings immediately
- Assisted with unloading delivery trucks and organizing merchandise into designated areas
- Performed inventory control tasks such as counting merchandise for stock replenishment purposes
- Efficiently operated cash register to process customer payments with accuracy and speed
- Followed all safety procedures when handling hazardous materials such as cleaning supplies
- Collaborated closely with other team members to ensure smooth daily operations
- Processed returns quickly and efficiently while providing excellent customer service
- Organized products on shelves in an aesthetically pleasing way to maximize sales potential
- Priced and displayed product signs to make customers aware of costs
- Opened and closed cash registers, balanced cash drawers and made deposits
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Trained new employees on all job duties.
House Keeper
Sullivent Retreat Center
Norman, OK
01.2007 - 01.2008
- Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment
- Cleaned and restocked restroom areas with towels and toiletries
- Demonstrated ability to clean and organize multiple rooms efficiently and effectively
- Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins
- Proficiently managed time to complete assigned tasks within allocated deadlines
- Wiped down windows and mirrors with glass cleaner
- Reported any maintenance or safety issues to the appropriate personnel
- Prioritized work tasks and remained flexible to workload changes
- Exercised great attention to detail when inspecting areas for dirt or stains before cleaning
- Washed dirty linens and remade beds with clean sheets.
Education
High School Diploma -
Home Schooled
Home04.2012
Skills
- Professional Demeanor
- Mentoring and training
- Confidentiality Maintenance
- Cash Handling Accuracy
- Retail Store Operations
- Flexible Schedule
- Teamwork and Collaboration
- Store Opening and Closing
- Stocking and Receiving
- Customer Service
- Records Maintenance
- Formal Grievance Handling
- Forklift Operations
- Basic Mathematics
- Positive Attitude
- Clear Communication
Timeline
Back up Scan Coordinator
Sprouts Farmer Market
01.2020 - 03.2020
Grocery Store Associate
Aldi
02.2013 - 04.2016
House Keeper
Sullivent Retreat Center
01.2007 - 01.2008
High School Diploma -
Home Schooled
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