Brianna Willey
JAMESTOWN,ND
Summary
Experienced and responsible Cashier / Sales Representative with 2 years in retail and customer service. Skilled and committed to addressing customer concerns with speed, accuracy, professionalism and customer satisfaction. Personable Nursing Assistant with 7 years of experience working in a care type facility.
Skilled Assembly Line Worker highly productive working in team-based settings. Excellent listening and problem-solving abilities. Presenting more than 7 years of experience.
Overview
17
17
years of professional experience
Work History
Assembly Line Worker
Agricover Inc
03.2015 - 02.2022
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Boxed, labeled, and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Facilitated collaboration between production and other departments.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Utilized safety devices and procedures to protect personnel and equipment.
- Completed daily inspection of machines and equipment.
- Conducted quality assurance inspections on finished components and identified issues.
Certified Nursing Assistant
North Dakota State Hospital
08.2009 - 02.2015
- Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
- Sensitive to the needs of geriatric patients.
- Assisted patients in their daily needs.
- Organized activities for more independent clients in the community.
Sales Representative
Verety.com
01.2009 - 08.2009
- Assisted customers in telephone and online ordering.
- Recommended and helped customers select merchandise based on their needs.
- Informed customers about sales and promotions in a friendly and engaging manner.
- Provided accurate and appropriate information in response to customer inquiries.
- Addressed customer service inquiries in a timely and accurate fashion.
Cash/Filling
ABS
05.2008 - 01.2009
- Organized and filed billing and invoice data for medical insurance companies.
Life Skills Trainer
Anne Carlson Center
11.2006 - 05.2008
- Organized activities that developed clients physical, emotional and social growth.
- Quickly responded to crisis situations when severe mental health and behavioral issues arose.
- Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Cashier
Walmart
05.2005 - 11.2006
- Processed and issued money orders for customers.
- Maintained adequate cash supply in cash drawers in multiple checkout stations.
- Guaranteed positive customer experiences and resolved all customer complaints.
- Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
- Stocked and rotated inventory regularly.
- Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
- Organized the store by returning all merchandise to its proper place.
- Processed merchandise returns and exchanges.
Education
High School Diploma -
Jamestown High School
Jamestown, ND05-2005
Skills
- Experience in telephone/ online ordering for customers
- Proficient in computer applications
- Effective team player
- Quick problem solver and goal orientated
- Positive work attitude
- Excellent organizational skills
- Commitment to quality work
- MS office Proficiency
- Billing, clients, customer service, functional, inventory, money and sales
- Equipment handling
- Expert assembler
Timeline
Assembly Line Worker
Agricover Inc
03.2015 - 02.2022
Certified Nursing Assistant
North Dakota State Hospital
08.2009 - 02.2015
Sales Representative
Verety.com
01.2009 - 08.2009
Cash/Filling
ABS
05.2008 - 01.2009
Life Skills Trainer
Anne Carlson Center
11.2006 - 05.2008
Cashier
Walmart
05.2005 - 11.2006
High School Diploma -
Jamestown High School