Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Wilson

Rancho Cucamonga,CA

Summary

Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Detail-oriented team player with strong organizational skills, Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.

Overview

6
6
years of professional experience

Work History

Emergency Services Technician

Loma Linda Medical Center
02.2023 - Current
  • Collaborated closely with dispatchers to effectively manage multiple emergency calls simultaneously while minimizing response time delays.
  • Streamlined patient care processes by efficiently triaging and prioritizing cases based on severity and urgency.
  • Participated in quality assurance efforts by reviewing incident reports, analyzing trends, and making recommendations for improvements in service delivery.
  • Improved patient outcomes by providing timely and accurate assessment of medical emergencies.
  • Demonstrated leadership during mass casualty incidents, working effectively within a multi-disciplinary team to manage and triage patients.

Emergency Room Technician

Corona Regional Medical Center
01.2023 - 07.2023
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Maintained accurate records of patient visits and treatments in patient medical files and upported office operations by expertly handling administrative needs.
  • Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
  • Provided exceptional service by maintaining a professional demeanor and exercising excellent interpersonal skills when interacting with patients, families, and colleagues alike.
  • Contributed to the overall success of the emergency department by actively participating in team meetings, sharing insights, and suggesting improvements for optimal patient care outcomes.
  • Helped clinical staff with in-office procedures by organizing spaces and passing instruments.

Probation Officer

Los Angeles County Probation Department
01.2018 - 06.2023
  • Maintained compliance with all legal statutes, policies and procedures.
  • Established productive relationships with local law enforcement agencies and determined appropriate supervision levels by conducting risk and needs assessments.
  • Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
  • Wrote progress reports and testified under oath at court hearings.
  • Mentored new probation officers, sharing knowledge and expertise to ensure their success in managing caseloads effectively.
  • Developed effective communication skills while interacting with diverse populations including offenders, their families, court personnel, and community partners.

Education

Bachelor of Arts - Journalism

California State University - Long Beach
Long Beach, CA
12.2016

Skills

  • Organization skills
  • Time Management
  • Data Entry
  • Scheduling
  • Multi-line telephone operation
  • Administrative Support

Timeline

Emergency Services Technician

Loma Linda Medical Center
02.2023 - Current

Emergency Room Technician

Corona Regional Medical Center
01.2023 - 07.2023

Probation Officer

Los Angeles County Probation Department
01.2018 - 06.2023

Bachelor of Arts - Journalism

California State University - Long Beach

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Brianna Wilson