Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Brianna Woods

Memphis,TN

Summary

Detail-oriented and customer-focused professional with 4+ years of experience in healthcare support and high-volume customer service environments. Skilled in patient care, EHR documentation, and administrative support. Proven ability to multitask, maintain accuracy, and deliver excellent service in fast-paced settings. Seeking a Medical Assistant or healthcare support role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Victoria's Secret & PINK
10.2024 - Current
  • Assisted 50+ customers daily with product selection, increasing sales and customer satisfaction
  • Processed transactions accurately using POS systems while maintaining speed and efficiency
  • Maintained visual merchandising standards to enhance store presentation

Medical Assistant Extern

Memphis Primary Care & Specialist
03.2025 - 06.2025
  • Recorded vital signs, prepared patients for exams, and assisted providers during procedures
  • Administered injections and supported clinical workflows
  • Documented patient information using EHR systems with high accuracy; scheduling; referrals
  • Prepared exam rooms and handled specimen collection

Learning Ambassador

Amazon
08.2022 - 09.2024
  • Trained and onboarded new hires, improving team productivity and performance
  • Reinforced safety procedures and company standards

Customer Service Representative

United Healthcare
05.2020 - 02.2023
  • Managed high call volumes while maintaining professionalism and accuracy
  • Resolved billing and account issues, improving customer satisfaction
  • Documented customer interactions in internal systems

Education

National Center For Competency Testing - Certified Medical Assistant

Concorde Career College

Skills

Patient Care & Triage

Vital Signs & Injections

EHR Documentation & Scheduling

Customer Service & Communication

Data Entry & Records Management

Time Management

Multitasking

Certification

CPR/BLS - Basic Life Support

Timeline

Medical Assistant Extern

Memphis Primary Care & Specialist
03.2025 - 06.2025

Sales Associate

Victoria's Secret & PINK
10.2024 - Current

Learning Ambassador

Amazon
08.2022 - 09.2024

Customer Service Representative

United Healthcare
05.2020 - 02.2023

National Center For Competency Testing - Certified Medical Assistant

Concorde Career College
Brianna Woods