Summary
Overview
Work History
Education
Skills
Middleinitial
Certification
Work Availability
Timeline
SalesAssociate

BRIANNA ZOLGHADRI

Coalinga,CA

Summary

To be able to obtain career helping people and to be able to nurture them and help with any needs they need help with. Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Overview

14
14
years of professional experience

Work History

Sales Associate

Ross Dress for Less
Fresno, California
07.2024 - 09.2025
  • Provided accurate information about products, prices and services.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Helped decrease clothing theft by limiting number of items customers could try on in fitting rooms.
  • Assisted customers in finding the right size and style of clothing items.
  • Responded quickly to customers' needs while keeping up with high-volume demands during peak business hours.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.

Veterinary Assistant

Coarsegold veterinary Hospital
Coarsegold, California
06.2023 - 01.2024
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Dispensed medications orally or topically as directed by veterinarian.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
  • Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
  • Maintained accurate medical records of all patients.
  • Answered phone inquiries from clients regarding appointment scheduling, services offered.
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.

Pet Care Associate

Petsmart
San Diego, CA
09.2011 - 02.2016
  • Accurately operate the cash register.
  • Contribute to the overall display and presentation of merchandise.
  • Provide water, food, and medicine to pets, and maintain all pet habitats.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Developed relationships with pet owners through regular follow-up communication.
  • Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Medical Assistant Extern

San Diego Center for Integrative Medicine
San Diego, CA
09.2012 - 10.2012
  • Company Overview: Dr
  • Kotha- Rumatology & Cardiology
  • Provided excellent patient service at all times
  • Performed various administrative tasks such as answering phones, took messages for the doctor, data entry, maintained and prepared patient charts, etc
  • Verified insurance eligibility, checked patients in and out, and collected co-pays
  • Scheduled and confirmed patient appointments
  • Cleaned and prepared patient rooms
  • Dr
  • Kotha- Rumatology & Cardiology

Education

Certificate - Medical Assistant

Kaplan College
Chula Vista, CA
01.2012

Veterinary Assistant Certificate -

PIMA
San Diego, CA
01.2010

H.S. Diploma -

Coronado High School
Coronado, CA
01.2005

Skills

  • Reliable and punctual
  • Inventory tracking
  • Point of sale operation
  • Store opening and closing
  • Time management
  • Cash handling accuracy
  • Goal oriented
  • Merchandise display
  • Inventory control
  • Excellent communication skills
  • Friendly and outgoing

Middleinitial

M

Certification

  • National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate

Ross Dress for Less
07.2024 - 09.2025

Veterinary Assistant

Coarsegold veterinary Hospital
06.2023 - 01.2024

Medical Assistant Extern

San Diego Center for Integrative Medicine
09.2012 - 10.2012

Pet Care Associate

Petsmart
09.2011 - 02.2016

Certificate - Medical Assistant

Kaplan College

Veterinary Assistant Certificate -

PIMA

H.S. Diploma -

Coronado High School

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BRIANNA ZOLGHADRI