Brianna Bradshaw
Bostic,NC
Summary
Versatile and results-driven professional with experience spanning healthcare auditing, customer service, and event coordination. Proven ability to adapt seamlessly across roles, demonstrating exceptional attention to detail, strong organizational skills, and a commitment to delivering quality experiences. Adept at analyzing complex data, engaging with diverse clients, and managing fast-paced environments with confidence and poise. Ready to bring a broad skill set and a proactive mindset to new challenges.
Overview
8
8
years of professional experience
Work History
Hospital Billing Underpayment Analyst
R1 Rcm
Remote
08.2025 - Current
- Analyzed financial data to identify trends and support decision-making processes.
- Identified process improvement opportunities, resulting in increased productivity across departments.
- Reviewed customer accounts for inaccuracies or errors that could result in underpayment or overpayment of funds.
- Supported budgeting processes by providing accurate forecasts and timely variance analyses.
Recovery Auditor
PMMC
Remote
04.2024 - 07.2025
- Conducted in-depth financial analysis on claim denials, identifying patterns, and determining optimal recovery actions.
- Evaluated billing system performance metrics, such as error rates and turnaround times, against established targets.
- Reviewed customer accounts for inaccuracies or errors that could result in underpayment or overpayment of funds.
- Streamlined the insurance recovery process, enhancing efficiency and overall performance.
Recovery Analyst
PMMC
Remote
03.2023 - 04.2024
- Conducted high-volume health insurance claims audits, ensuring an accurate review of CPT codes and claim denials.
- Delivered comprehensive audit reports, facilitating prompt resolutions of disputes, rebills, and appeals, reducing turnaround time.
- Collaborated with other analysts to develop more efficient procedures for recovering data.
- Leveraged extensive health insurance claims processing knowledge and CPT coding principles to support accurate billing and compliance efforts.
Server
East Coast Wings + Grill
Charlotte, NC
10.2021 - 03.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order processing and guest satisfaction.
- Trained new staff on menu offerings, service protocols, and operational procedures.
- Stayed informed about daily specials, new menu items, promotions.
Event Hostess
Tryon International Equestrian Center
Tryon, NC
04.2018 - 04.2021
- Successfully hosted the 2018 World Equestrian Games, welcoming over 500,000 guests, including the Prince of Dubai.
- Maintained a professional demeanor throughout the duration of the event and responded promptly to any guest inquiries or requests.
- Answered questions from attendees regarding event details, schedules and locations.
- Responded quickly to customer complaints or concerns in a polite and professional manner.
Education
Bachelor of Science - Health Systems Management
UNC Charlotte
Charlotte, NC05-2024
Skills
- Audit reporting
- Process evaluations
- Account Reconciliation
- Report Generation
- Team collaboration
- Data Analysis
Timeline
Hospital Billing Underpayment Analyst
R1 Rcm
08.2025 - Current
Recovery Auditor
PMMC
04.2024 - 07.2025
Recovery Analyst
PMMC
03.2023 - 04.2024
Server
East Coast Wings + Grill
10.2021 - 03.2023
Event Hostess
Tryon International Equestrian Center
04.2018 - 04.2021
Bachelor of Science - Health Systems Management
UNC Charlotte