Brianna "Bri" Woods
Walmart
Midland City,AL
5
years of professional experience
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Work History
OPD Associate
2 Years 1 Month- Processed online orders efficiently for customer pickup and delivery.
- Ensured accurate selection of merchandise using provided handheld work devices.
- Collaborated with team members to maintain organized inventory in fulfillment areas.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Aided in training new associates on procedures and safety protocols.
- Built relationships with customers and drivers to promote long term department growth.
Server/To-go/Hostess
2 Years 4 Months- Delivered exceptional customer service, ensuring guest satisfaction through attentive interactions.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new team members on menu offerings and service standards.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Required to be outgoing and create a welcoming atmosphere.
- Processed customer transactions efficiently using point-of-sale systems.
Shift Lead
3 Months- Supervised daily operations ensuring quality service and product consistency.
- Trained and mentored team members in customer service and food preparation standards.
- Implemented efficient workflow processes to enhance productivity during peak hours.
- Ensured compliance with health and safety regulations, promoting a safe work environment.
- Resolved customer inquiries and complaints, fostering a positive dining experience.
- Completed store opening and closing procedures and balanced cash drawers.
Education
No Degree - Cybersecurity
High School Diploma
Skills
Teamwork and collaboration
Problem-solving
Multitasking
Attention to detail
Relationship building
Cash handling
Patience and empathy
Order taking
Staff training
Food and drink safety
Customer service
Suggestive selling
Timeline
OPD Associate
Walmart
07.2024 - CurrentRead More
Server/To-go/Hostess
Cheddar's Scratch Kitchen
03.2022 - 07.2024Read More
Shift Lead
Tropical Smoothie
12.2021 - 03.2022Read More
Troy University
No Degree from Cybersecurity
Read More
Dale County Highschool
High School Diploma
Read More