Brianna C. Zambo

• Provide assistance as a liaison between the various departments of communications, marketing, meetings and events, accounting and association management to ensure business operations run smoothly and effectively on a daily basis.
• Coordinate flight and hotel accommodations for all staff members.
• Transcribe meeting minutes for various associations board of directors meetings weekly.
• Assist in creation and preparation of meeting materials, contributing to successful client meetings.

• Collaborated with the Tempe, Arizona HQ coordinator team to develop Standard Operating Procedures (SOP) for the new Atlanta Headquarters.
• Extended offers and onboarded 400 Customer Experience Advocates through the Applicant Tracking System, Greenhouse.

Anti-Sex Trafficking Department: Out of Darkness

• Collaborated with the Out of Darkness department team shadowing case managers and resident assistants weekly in the safe home operations such as trauma informed care classes with the victims.
• Assisted the department director in updating and revising the Standard Operating Procedures weekly for the organization.

Disaster Cycle Services Department

• Assisted between 10-15 clients weekly who have been affected by home/apartment fires by calling them for follow up and provided the clients with referrals.
• Partnered with Delta Airlines on different campaigns such as Sound the Alarm to assist people in low income communities by handing out flyers for fire safety awareness and installed smoke alarms in the community.