Briannah Spurling
Lawrenceville,GA
Summary
Compassionate and highly motivated new graduate Registered Nurse (RN) committed to delivering safe, culturally sensitive, and patient-centered care and known for strong teamwork, calm performance under pressure, and the ability to build trust with diverse patient populations. Eager to contribute to a collaborative healthcare team and continue developing as a professional nurse.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Northside Hospital
10.2022 - 11.2024
- Delivered high-quality support in a fast-paced acute care environment, responding promptly to patient needs and contributing to a safe, healing atmosphere.
- Monitored, documented, and reported vital signs and clinical changes, supporting timely intervention and improved patient outcomes.
- Maintained clean, organized patient rooms and ensured supplies were fully stocked, enhancing workflow efficiency and patient satisfaction.
- Provided compassionate one-on-one care, promoting comfort, dignity, and trust.
Customer Care Agent (CCA)
Nurx
01.2021 - 10.2022
- Delivered exceptional customer service by thoroughly resolving user concerns with a focus on first-contact resolution.
- Troubleshot issues related to prescription delivery, including insurance and pharmacy coordination, advocating for patients to ensure timely access to medications.
- Anticipated user challenges and collaborated with internal teams to improve workflow and customer experience.
- Maintained extensive product and service knowledge to support accurate, empathetic assistance.
Scheduler / Receptionist
Northside Hospital
05.2015 - 12.2020
- Managed patient scheduling, documentation, and EHR updates with a strong focus on accuracy and confidentiality.
- Supported daily clinic operations by handling sensitive personnel and financial information securely.
- Trained new administrative staff in hospital procedures, improving departmental compliance and consistency.
Education
Associate Degree in Nursing (ADN) -
South College
Atlanta, GA09.2024
Certification
- Registered Nurse (RN) – State of George RN# 711254
- Certified Nursing Assistant (CNA) – State of Georgia
- Basic Life Support (BLS), American Heart Association — Expires 2026-07
Timeline
Patient Care Technician
Northside Hospital
10.2022 - 11.2024
Customer Care Agent (CCA)
Nurx
01.2021 - 10.2022
Scheduler / Receptionist
Northside Hospital
05.2015 - 12.2020
Associate Degree in Nursing (ADN) -
South College