Hatti Jochimsen
Greentop,MO
Summary
Compassionate Patient Care Technician with a proven track record at Hannibal Regional Healthcare System, enhancing patient satisfaction through attentive care and effective communication. Skilled in time management and basic life support, I excel in fast-paced environments, training new staff and streamlining workflows to ensure efficient care delivery.
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs.
Overview
11
11
years of professional experience
Work History
Patient Care Technician
Hannibal Regional Healthcare System Inc
04.2021 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Server/Manager
Rustic Oak Steakhouse
06.2018 - 07.2022
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Troubleshot complex technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels.
Closing Store PIC
Kirland Hallmark
10.2014 - 10.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety..
Education
Hannibal High School
Hannibal, MO12-2016
Skills
- Positive attitude
- Time management
- Data entry
- Customer service
- File organization
- Verbal communication
- Dedicated team player
- Relationship building
- Compassion and empathy
- Attention to detail
- Basic life support
- Multitasking and organization
Timeline
Patient Care Technician
Hannibal Regional Healthcare System Inc
04.2021 - Current
Server/Manager
Rustic Oak Steakhouse
06.2018 - 07.2022
Closing Store PIC
Kirland Hallmark
10.2014 - 10.2016
Hannibal High School
Similar Profiles
Diane Cason SchraderDiane Cason Schrader
Director Cardiac Cath Lab at Hannibal Regional Healthcare SystemDirector Cardiac Cath Lab at Hannibal Regional Healthcare System
Amanda HudsonAmanda Hudson
Patient Account Representative at Hannibal Regional Healthcare System IncPatient Account Representative at Hannibal Regional Healthcare System Inc
Emily HudsonEmily Hudson
Registered Nurse, Medical-Surgical Unit at Hannibal Regional Healthcare System IncRegistered Nurse, Medical-Surgical Unit at Hannibal Regional Healthcare System Inc
Angela AtwellAngela Atwell
IIS Specialist at KVC Behavioral HealthcareIIS Specialist at KVC Behavioral Healthcare
Caitlin BoydCaitlin Boyd
Pet Boarding Attendant at Kennelwood Pet ResortsPet Boarding Attendant at Kennelwood Pet Resorts