BRIANNA LARAMIE
Plainfield,US
Summary
Motivated Pre-Dental student pursuing dual Bachelor of Science degrees in Psychology and Human Biology with an early graduation. Experienced in high-volume customer service, leading teams and enhancing operations for efficiency. Focused on patient-centered care and committed to improving healthcare foundations.
Overview
4
4
years of professional experience
Work History
Cashier/Sales Representative
Trader Joe's
Naperville, US
07.2023 - Current
- Engaged new customers to create welcoming shopping experience.
- Ensured customer satisfaction.
- Trained new hires on POS systems.
- Maintained 100% accuracy in transactions.
- Processed returns and exchanges.
- Managed store opening procedures.
- Implemented a new approach to shift rotations.
- Issued receipts efficiently.
- Facilitated large transactions to ensure smooth processing during peak hours.
- Handled high volume foot traffic during seasonal sales.
- Enhanced customer engagement through tailored service interactions.
- Secured the store at day's end.
Babysitter
Nora Lombardo
Plainfield, US
01.2023 - 08.2023
- Built trust with families by maintaining open communication.
- Built strong connections with children to foster a supportive environment.
- Helped children develop independence in daily tasks.
- Created engaging play-based learning activities to enhance children's developmental skills.
- Coordinated extracurricular activities to promote children's interests and social skills.
- Implemented a daily mix of structured academic exercises.
- Improved sleep schedules for newborns.
- Met dietary restrictions.
Sales Floor Lead
Sweet Home Gelato
Naperville, US
03.2022 - 01.2023
- Maintained availability of top-selling items to meet customer demand.
- Maintained standards during heavy-volume business times.
- Streamlined service line processes to enhance customer experience during peak hours.
- Answered inquiries about flavors, dietary needs, and allergens.
- Handled corporate and birthday party orders.
- Designed and executed window displays for seasonal events to attract customer attention.
- Monitored spoilage rates.
Cashier
Angelo Caputo's Fresh Markets
Naperville, US
11.2021 - 03.2022
- Handled cash, credit, debit, and gift card payments.
- Assisted hundreds of customers hourly, ensuring prompt service and satisfaction.
- Managed operations during peak hours, optimizing workflow to maintain service efficiency.
- Minimized transaction errors.
- Performed daily cash drawer analysis, ensuring accuracy and accountability in cash handling.
- Assisted customers in locating products.
Education
Bachelor of Science - Human Biology
Michigan State University
East Lansing, MI12-2027
Bachelor of Science - Psychology
Michigan State University
East Lansing, MI12-2027
High School -
Plainfield East High School
Plainfield, IL05-2024
Skills
- Time management during peak hours
- Verbal communication
- Pressure management
- Team leadership and collaboration
- POS operation efficiency
- Sales reporting accuracy
- Return and refund policy knowledge
- High-volume transaction handling
- Detail orientation in financial transactions
- Problem solving
- Flexible scheduling
- Customer service
Affiliations
Alpha Chi Omega - Beta Epsilon Chapter
Timeline
Cashier/Sales Representative
Trader Joe's
07.2023 - Current
Babysitter
Nora Lombardo
01.2023 - 08.2023
Sales Floor Lead
Sweet Home Gelato
03.2022 - 01.2023
Cashier
Angelo Caputo's Fresh Markets
11.2021 - 03.2022
Bachelor of Science - Human Biology
Michigan State University
Bachelor of Science - Psychology
Michigan State University
High School -
Plainfield East High School