Brianna M. Sangco-lee
Daly City,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Behavioral Health Technician
Learning Arts
10.2022 - Current
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Shift Leader/Supervisor
Truedan
10.2020 - 03.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Volunteer
Junipero Serra Elementary School
08.2016 - 05.2018
- Volunteered for about two years at an afterschool program for children aged five to ten.
- Tutored at various competency levels to help people with reading, math and writing skills.
- Guided troubled individuals to tools and resources necessary for healing.
Education
Bachelor of Arts - Psychology
San Francisco State University
San Francisco, CA06.2025
Associate's Degree - Psychology
Skyline Community College
San Bruno, CA07.2023
Skills
- Crisis Intervention
- Safety Management
- Security Procedures Knowledge
- Charting and Clinical Documentation
- Behavioral Control
- Emergency Response
- Food Preparation and Handling
- Mobility Support
Certification
- Food Handlers
- Certified BLS CPR (Adult/Child/Infant) Certified
Timeline
Behavioral Health Technician
Learning Arts
10.2022 - Current
Shift Leader/Supervisor
Truedan
10.2020 - 03.2022
Volunteer
Junipero Serra Elementary School
08.2016 - 05.2018
Bachelor of Arts - Psychology
San Francisco State University
Associate's Degree - Psychology
Skyline Community College