Brianna Trulick
Manchester,TN
Overview
16
16
years of professional experience
Work History
All Corps Tutor
Manchester City Schools
Manchester, TN
01.2022 - Current
- Tutor small groups with high dosage tutoring
- Prepare and execute lesson plans
- Use many programs to test children
- Assisted students in finding useful study methods to enhance academic performance.
- Designed comfortable tutoring environment conducive to learning.
Contact Manager
Raymond James
Manchester, TN
01.2020 - 04.2021
- Open new accounts Organization Reach out to customers regarding their accounts Schedule appointments for the FA.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
New Accounts Specialist
Coffee County Bank
08.2018 - 12.2019
- Resolved problems by performing both routine and complex account updates.
- Used networking, customer service and interpersonal skills to connect with potential customers and make sales.
- Established accounts for new customers and updated existing accounts with current demographic and order information.
- Reviewed financial status and evaluated discrepancies by assessing account information and activities.
- Promoted target products during special promotions through cold and warm calling.
- Worked with media organizations to obtain positive coverage for customer events.
Loan Processor
Coffee County Bank
Manchester, TN
08.2018 - 03.2019
- Reviewed and verified borrowers' income, credit reports, property appraisals and supplemental information to prepare documents for underwriting.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Created and completed loan submission packages.
Substitute Teacher
Manchester City Schools
Manchester, TN
04.2017 - 08.2018
- Fill in for teachers who are not available to work that day.
Indirect Lending Buyer
Ascend Federal Credit Union
Tullahoma, TN
07.2015 - 11.2016
- Receive car loan applications via online and approve or decline the application based on Ascend's guidelines.
- Assist dealerships with any questions or concerns.
- Fund loans to appropriate account in a timely manner
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Public Health Office Assistant
Coffee
Manchester, TN
03.2013 - 07.2015
- Received payments, completed check-in and closing procedures and updated medical records.
- Filed, retrieved and transmitted patient medical records between offices and in accordance with
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
- Accepted, organized and routed correspondence and packages.
Receptionist/Referral Clerk
Brandon Medical Group
Manchester, TN
10.2009 - 03.2013
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Drafted reports to track patient referrals and scheduling issues.
- Called patients to schedule appointments, consistently double-checking information and availability.
- Communicated with patients to gather intake data and verify chart information.
Education
Bachelor of Science - Liberal Arts
Middle Tennessee State University
04.2015
High school diploma -
Coffee County Central High School
Manchester, TNSkills
- Multitasking
- Supervision
- Customer service
- Microsoft Office
- Training & Development
Languages
English - Expert
Timeline
All Corps Tutor
Manchester City Schools
01.2022 - Current
Contact Manager
Raymond James
01.2020 - 04.2021
New Accounts Specialist
Coffee County Bank
08.2018 - 12.2019
Loan Processor
Coffee County Bank
08.2018 - 03.2019
Substitute Teacher
Manchester City Schools
04.2017 - 08.2018
Indirect Lending Buyer
Ascend Federal Credit Union
07.2015 - 11.2016
Public Health Office Assistant
Coffee
03.2013 - 07.2015
Receptionist/Referral Clerk
Brandon Medical Group
10.2009 - 03.2013
Bachelor of Science - Liberal Arts
Middle Tennessee State University
High school diploma -
Coffee County Central High School