Brianna Petersen
Greenville,MI
Summary
Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and ability to handle a large variety of situations in a calm manner.
Overview
2
2
years of professional experience
Work History
Tour Guide
Michigan State Universtiy
02.2024 - Current
- Guided groups of up to 15 people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
Library Student Assistant
Michigan State Universtiy
10.2023 - Current
- Organized returned books and materials and assisted with shelving.
- Checked out and checked in items using library computer system.
- Aided patrons with use and access to technology, resources and materials.
- Assisted library staff with clerical duties to help lighten workload.
- Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for patrons.
Cashier Specialist
Jorgi's Marketplace
06.2023 - 08.2023
- Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
- Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.
- Assisted customers by answering questions and fulfilling requests.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
Public Warehouse
05.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Psychology
Michigan State University
East Lansing, MI05.2025
High School Diploma -
Greenville Senior High School, Greenville, MI, US
Greenville, MI05.2022
Skills
- Public Speaking
- Presentation Skills
- Exceptional communication
- Community Engagement
- Situational Diffusion
Timeline
Tour Guide
Michigan State Universtiy
02.2024 - Current
Library Student Assistant
Michigan State Universtiy
10.2023 - Current
Cashier Specialist
Jorgi's Marketplace
06.2023 - 08.2023
Sales Associate
Public Warehouse
05.2022 - 08.2023
Bachelor of Science - Psychology
Michigan State University
High School Diploma -
Greenville Senior High School, Greenville, MI, US
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