Brianna Sofia Castillo
Brooklyn,NY
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in a hardworking environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Car Saleswoman, Assistant Finance Manager
Certified Luxury Motors
Great Neck, NY
09.2021 - Current
- Drove team revenue totals by bringing in top sales numbers.
- Built and strengthened productive and valuable industry partnerships to drive collaboration, engagement and revenue stream development.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Worked to build relationships with customers and built potential for additional sales.
- Trained and mentored new sales representatives.
- Helped build sales team for new location by training and mentoring all members.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Car Salesperson/Lease Consultant
Honda of Valley Stream Valley Stream
Valley Stream, NY
04.2021 - 09.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Car Salesperson
Victory Mitsubishi
New York, NY
06.2020 - 04.2021
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Established payment methods for clients to facilitate customer payments and issue receipts.
- Quoted and calculated premium rates for policies, using Geico, Progressive, State Farm and more.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Completed registration paperwork and sales documentation.
Retail Sales Associate
T.J. MAXX
Brooklyn, NY
07.2019 - 05.2020
- Trained new employees about customer service techniques and procedures
- Managed cash register, communicated with customers and operated sales floor and consistently exceeded sales and promotional goals
- Arranged new merchandise with signage and appealing displays that encouraged customer sales and moved overstock items
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Intern/Assistant
NYC Parks: Media Education Computer Lab
Brooklyn, NY
06.2018 - 10.2018
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Delivered clerical support by handling range of routine and special requirements.
- Sorted and organized files, spreadsheets and reports.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Education
High School Diploma -
Transit Tech High School
Brooklyn, NY05.2020
Skills
- Auto dealer compliance
- Adaptability
- Positive customer feedback
- Excellent communication
- Conflict Resolution
- Time Management
- Sales
- Office administration
- Teamwork
- Problem-Solving
- Customer service
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Computer Proficiency
Languages
English
Native or Bilingual
Spanish
Full Professional
Certification
- NYC DMV Driver License
Timeline
Car Saleswoman, Assistant Finance Manager
Certified Luxury Motors
09.2021 - Current
Car Salesperson/Lease Consultant
Honda of Valley Stream Valley Stream
04.2021 - 09.2021
Car Salesperson
Victory Mitsubishi
06.2020 - 04.2021
Retail Sales Associate
T.J. MAXX
07.2019 - 05.2020
Intern/Assistant
NYC Parks: Media Education Computer Lab
06.2018 - 10.2018
High School Diploma -
Transit Tech High School