Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Lead Oral Surgery Assistant
Richmond Oral And Cosmetic Srgns
01.2024 - Current
Charged with making sure daily operations and patient care run smoothly
Created and implemented employee training to increase efficacy and streamline procedures
Manage surgery teams credentials and requirements, including HIPAA, OSHA, CPR and DAANCE
Supervise and lead the surgical assistant team, ensuring compliance with clinic protocols and best practices
Participate in continuing education and training programs to stay updated on new techniques and technologies in oral surgery
Provide direct assistance to oral surgeons during procedures, including handling instruments, anesthesia monitoring and patient care
Client Success Specialist
Eassist Dental Solutions
05.2023 - 12.2023
Assisted with general administrative tasks such as organizing patient records, maintaining databases, and supporting the dental staff with daily operations.
Managed multiple practice's work flow and team production
Maintained client's accounts receivables by tracking patient payments, sending reminders for outstanding balances, and providing financial reports to dental practices
Ensured proper coding of dental procedures to optimize billing practices and minimize claim denials.
Verified patient insurance eligibility and benefits, processing claims, and managing claims follow-ups to ensure timely payments
Director of Operations
Virginia Oral and Facial Surgery
01.2015 - 10.2022
Directed billing and collections on all patient accounts
Focused on ensuring the efficient and effective functioning of the practice
Achieved team goals through formalized training plans, coaching, and performance management
Oversaw day-to-day production activities in accordance with business objectives
Monitored budget and utilized operational resources.
Defined, implemented, and revised operational policies and guidelines
Developed and implemented operational strategies to improve efficiency and patient care
Assisted in developing budgets and monitor financial performance, including revenue cycle management
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Education
Bachelor of Science - Health Science Administration
James Madison University
Harrisonburg
05-2014
Skills
Insurance billing specialist
Surgical case management
Billing and Collections director
OSHA and HIPAA compliance
Leadership development
Workflow optimization
Timeline
Lead Oral Surgery Assistant
Richmond Oral And Cosmetic Srgns
01.2024 - Current
Client Success Specialist
Eassist Dental Solutions
05.2023 - 12.2023
Director of Operations
Virginia Oral and Facial Surgery
01.2015 - 10.2022
Bachelor of Science - Health Science Administration
Medical Assistant/ Surgical Assistant at Clinic of Cosmetic Surgery/ Illume Cosmetic SurgeryMedical Assistant/ Surgical Assistant at Clinic of Cosmetic Surgery/ Illume Cosmetic Surgery