Summary
Overview
Work History
Education
Skills
Timeline
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Brianne Young

Ashland,MA

Summary

Seeking a challenging role where I can leverage my skills in customer service, communication, and problem-solving to contribute to a dynamic team. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

7
7
years of professional experience

Work History

Server/Associate

Burtons Grill and Bar
03.2019 - Current
  • Provided exceptional customer service, ensuring positive dining experience
  • Effectively communicated with customers, addressing their needs and resolving issues
  • Managed multiple tables with focus on time management and accuracy
  • Collaborated with kitchen staff to ensure order accuracy and timely delivery.
  • Supported needs of 15 person wait staff who attended to specific needs of countless customers daily for upscale casual restaurant with social relevancy and intentionality.

Sales Associate/ Design Consultant

Tiles Plus More
08.2018 - 03.2020
  • Excelled in sales and negotiation, consistently meeting or exceeding sales targets
  • Built lasting customer relationships by providing expert product knowledge and excellent customer service
  • Effectively communicated technical information to clients and collaborated with contractors
  • Demonstrated adaptability in dynamic markets, staying updated on trends and product offerings.
  • Received multiple positive reviews and testimonials, contributing to 15% increase in referral business."

Nanny

Family/Private Employer
11.2016 - Current
  • Demonstrated strong communication skills in caring for children and coordinating with parents
  • Created engaging and educational activities, fostering children's development
  • Maintained schedules, managed time effectively, and ensured safe environment
  • Employed patience and empathy to address children's emotions and behaviors.
  • Received consistent praise from parents for providing exceptional care and going above and beyond expectations.

Education

High school diploma -

Abby Kelley Foster Charter Public School
Worcester, MA
05.2014

Skills

  • Customer Service
  • Communication
  • Sales and Negotiation
  • Problem Solving
  • Time Management
  • Team Collaboration
  • Adaptability
  • Conflict Resolution
  • Product Knowledge
  • Financial Acumen
  • Social Perceptiveness
  • Customer Retention

Timeline

Server/Associate

Burtons Grill and Bar
03.2019 - Current

Sales Associate/ Design Consultant

Tiles Plus More
08.2018 - 03.2020

Nanny

Family/Private Employer
11.2016 - Current

High school diploma -

Abby Kelley Foster Charter Public School

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Brianne Young