Brianni Lopez
Las Vegas,NV
Summary
Proven team player with a track record of enhancing customer satisfaction at Chick-fil-A through exceptional service and a welcoming demeanor. Skilled in cash register operation and adept at fostering team collaboration. Excelled in training staff and resolving complaints, significantly boosting repeat business. Demonstrates a quick learner aptitude and outstanding communication abilities.
Overview
1
1
year of professional experience
Work History
Front of House Team Member
Chick-fil-A
03.2024 - 01.2025
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported overall team goals by assisting other staff members during peak hours as needed.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
High School Diploma -
Silverado High School
1650 Silver Hawk Ave, Las Vegas, NV 8912305-2024
Skills
- Greeting guests
- Team collaboration
- Phone etiquette
- Quick Learner Aptitude
- Cleanliness
- Money handling
- Customer service
- Cash register operation
- Written and verbal communication
- Clear communication
Timeline
Front of House Team Member
Chick-fil-A
03.2024 - 01.2025
High School Diploma -
Silverado High School