Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Brianny Zaldivar

Cutler Bay,FL

Summary

Accomplished sales professional with a proven track record at Mercedes Benz Off Miami, adept in objection handling and effective negotiation. Excelled in boosting sales revenue by exceeding quotas and nurturing key accounts for long-term retention. Skilled in delivering exceptional customer service, ensuring client satisfaction and repeat business.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Profesional Sales Associated

Mercedes Benz Off Miami
1200 NW 167Th St Miami Gardens Fl 33169
06.2024 - Current
  • Managed territory budget responsibly by monitoring expenses regularly and making strategic decisions regarding resource allocation for maximum impact on revenue generation.
  • Provided detailed reports and analysis for management, offering insights into sales performance trends and potential areas of improvement.
  • Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication channels with clients.
  • Increased sales revenue by consistently meeting and exceeding assigned quotas.

VIP Manager

Kendall Dodge Chrysler Jeep Ram
13355 Sw 137 Th Ave Miami Fl 33186
01.2022 - 05.2024
  • Oversaw budgeting processes related to VIP management operations, ensuring that all expenses were adequately allocated without sacrificing quality or service standards.
  • Maintained up-to-date knowledge of industry trends, enabling proactive adjustments to the company''s approach toward VIP services.
  • Streamlined operational procedures to optimize efficiency in managing VIP bookings and reservations.
  • Implemented a system to track guest preferences and feedback, allowing for continuous improvement of our VIP management program.

Certified Sales Associate

Miami Lakes Automall
16600 Nw 57Th Ave Miami Lakes Fl 33014
08.2019 - 12.2021
  • Cultivated a referral network to generate leads and grow the customer base.
  • Streamlined sales processes for improved efficiency, resulting in higher close rates.
  • Boosted sales performance by developing strong customer relationships and providing exceptional service.
  • Nurtured key accounts for long-term client retention and repeat business.

Education

GED -

Complejo Óptico El Valencia
Ciudad De La Habana Cuba
07-2001

Skills

  • Sales presentations
  • Objection handling
  • Effective negotiation
  • Closing techniques

Certification

Certifie

  • [State] Driver's License
  • Microsoft Office Specialist (MOS) Certification
  • Autodesk Certified Professional (ACP)

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Profesional Sales Associated

Mercedes Benz Off Miami
06.2024 - Current

VIP Manager

Kendall Dodge Chrysler Jeep Ram
01.2022 - 05.2024

Certified Sales Associate

Miami Lakes Automall
08.2019 - 12.2021

GED -

Complejo Óptico El Valencia

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Brianny Zaldivar