Brianny Zaldivar
Cutler Bay,FL
Summary
Accomplished sales professional with a proven track record at Mercedes Benz Off Miami, adept in objection handling and effective negotiation. Excelled in boosting sales revenue by exceeding quotas and nurturing key accounts for long-term retention. Skilled in delivering exceptional customer service, ensuring client satisfaction and repeat business.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Profesional Sales Associated
Mercedes Benz Off Miami
06.2024 - Current
- Managed territory budget responsibly by monitoring expenses regularly and making strategic decisions regarding resource allocation for maximum impact on revenue generation.
- Provided detailed reports and analysis for management, offering insights into sales performance trends and potential areas of improvement.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication channels with clients.
- Increased sales revenue by consistently meeting and exceeding assigned quotas.
VIP Manager
Kendall Dodge Chrysler Jeep Ram
01.2022 - 05.2024
- Oversaw budgeting processes related to VIP management operations, ensuring that all expenses were adequately allocated without sacrificing quality or service standards.
- Maintained up-to-date knowledge of industry trends, enabling proactive adjustments to the company''s approach toward VIP services.
- Streamlined operational procedures to optimize efficiency in managing VIP bookings and reservations.
- Implemented a system to track guest preferences and feedback, allowing for continuous improvement of our VIP management program.
Certified Sales Associate
Miami Lakes Automall
08.2019 - 12.2021
- Cultivated a referral network to generate leads and grow the customer base.
- Streamlined sales processes for improved efficiency, resulting in higher close rates.
- Boosted sales performance by developing strong customer relationships and providing exceptional service.
- Nurtured key accounts for long-term client retention and repeat business.
Education
GED -
Complejo Óptico El Valencia
Ciudad De La Habana Cuba 07-2001
Skills
- Sales presentations
- Objection handling
- Effective negotiation
- Closing techniques
Certification
Certifie
- [State] Driver's License
- Microsoft Office Specialist (MOS) Certification
- Autodesk Certified Professional (ACP)
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Profesional Sales Associated
Mercedes Benz Off Miami
06.2024 - Current
VIP Manager
Kendall Dodge Chrysler Jeep Ram
01.2022 - 05.2024
Certified Sales Associate
Miami Lakes Automall
08.2019 - 12.2021
GED -
Complejo Óptico El Valencia
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