Brian Otero
Allentown,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Parts Counter Person
Honda
11.2020 - Current
- Verified stock to ensure accuracy of inventory records.
- Researched parts availability, pricing and delivery times.
- Performed daily cycle counts on inventory items in order to maintain accurate stock levels.
- Answered incoming phone calls from customers seeking assistance or information about products or services offered.
- Utilized computer system to check part numbers, prices, availability and special order items.
- Followed standards of care and compliance per company and legal requirements.
- Managed all aspects of purchasing including requisitions, purchase orders, invoices and returns.
CDL B Driver
AR Logistics
01.2020 - 11.2020
- Ensured cargo was properly secured and balanced for transport.
- Managed time efficiently by following designated routes and keeping accurate records of deliveries made each day.
- Organized and completed pre-trip, post-trip, mileage reports, expense reports, and damage reports with 100% accuracy.
- Adhered strictly to company policies and procedures regarding safety protocols.
- Inspected vehicle systems including brakes, lights, tires, fluids. before each trip.
- Verified delivery paperwork against the load prior to leaving the warehouse.
- Assisted in loading and unloading cargo at customer sites as needed.
- Maintained communication with dispatchers regarding delivery schedules, routes, and traffic delays.
- Consistently maintained cleanliness standards inside cabins as well as external trailer surfaces.
Operation Manager
Prestige Auto Care
01.2018 - 01.2020
- Trained, hired and supervised over 10 employees to meet company sales goals
- Tracked and analyzed business trends to optimize procedures and workflow
- Assign work orders and ensure timely completion
- Verify services are performed to customers satisfaction
- Reviewed operational records and reports monthly to project sales and profitability.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Education
CDL-A Certificate Completion -
Lehigh Career & Technical Institute
Dieruff High School
Skills
- Attention to detail
- Communication
- Bilingual
- Point of sales experience
- Team player
- DOT Safety regulations
- OSHA Knowledgeable
- Conflict resolution abilities
- Vehicle Maintenance
- Safe Driving Practices
- Strong Work Ethic
- Mechanical Knowledge
- Route Planning
- Efficient trip planner
- Customer-Oriented
- Clean MVR
Languages
English
Professional
Spanish
Professional
Timeline
Parts Counter Person
Honda
11.2020 - Current
CDL B Driver
AR Logistics
01.2020 - 11.2020
Operation Manager
Prestige Auto Care
01.2018 - 01.2020
CDL-A Certificate Completion -
Lehigh Career & Technical Institute
Dieruff High School
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