Brian Weir

Summary of Skills:

• As the trusted technical advisor, strengthened customer executive relationships while collaborating with Sales, Product, Support, and Customer Outcome teams for $1M+ accounts.
• Assessed client needs, setting clear goals for consulting engagements.
• Specialized in executive relationship building, account management, and customer support.
• Delivered ServiceNow product demonstrations tailored for business value.
• Drove adoption through creation of Strategic Roadmaps and technical blueprints.
• Answered feature and technical questions from customers, partners, and teammates.

2024 IMPACT: Helped drive $7+ million in new revenue

• Led 3 Executive Briefing workshops at ServiceNow headquarters, + 6 Business Reviews, and 3 Enterprise Architect engagements.
• Key speaker at the San Diego ServiceNow User Group (SNUG) for two consecutive years.
• Developed and presented 8 multiyear ServiceNow adoption roadmaps, securing executive buy-in and shared vision.
• Performed 10 ServiceNow demos, boosting adoption and gaining new logo customers.

• Core Account Sales Engineer covering multiple Commercial and Enterprise accounts across Southern California.

• Pre-Sales IT Solutions Architect covering multiple Federal accounts: Hybrid-Cloud.

• Implementation of data center infrastructure projects: Virtualization, SAN, NAS, Networking.

• STG2-SW, Sonar Warfare Systems Supervisor.