Brian Weir
Solution Consultant
San Diego,CA
Overview
25
25
years of professional experience
1
1
Certification
Work History
Advisory Solution Consultant
ServiceNow
01.2021 - 01.2025
Summary of Skills:
- As the trusted technical advisor, strengthened customer executive relationships while collaborating with Sales, Product, Support, and Customer Outcome teams for $1M+ accounts.
- Assessed client needs, setting clear goals for consulting engagements.
- Specialized in executive relationship building, account management, and customer support.
- Delivered ServiceNow product demonstrations tailored for business value.
- Drove adoption through creation of Strategic Roadmaps and technical blueprints.
- Answered feature and technical questions from customers, partners, and teammates.
2024 IMPACT: Helped drive $7+ million in new revenue
- Led 3 Executive Briefing workshops at ServiceNow headquarters, + 6 Business Reviews, and 3 Enterprise Architect engagements.
- Key speaker at the San Diego ServiceNow User Group (SNUG) for two consecutive years.
- Developed and presented 8 multiyear ServiceNow adoption roadmaps, securing executive buy-in and shared vision.
- Performed 10 ServiceNow demos, boosting adoption and gaining new logo customers.
Pre-Sales Systems Engineer
EMC Corporation
01.2012 - 01.2021
- Core Account Sales Engineer covering multiple Commercial and Enterprise accounts across Southern California.
Pre-Sales Solution Architect (Federal)
ViON Corporation
Reston, VA
01.2018 - 01.2019
- Pre-Sales IT Solutions Architect covering multiple Federal accounts: Hybrid-Cloud.
Implementation Engineer
EMC Corporation
San Diego, CA
01.2010 - 01.2012
- Implementation of data center infrastructure projects: Virtualization, SAN, NAS, Networking.
USS Antietam Sonar Systems Supervisor
US Navy
01.2000 - 01.2006
- STG2-SW, Sonar Warfare Systems Supervisor.
Education
Bachelor of Science - Information Systems Management
UC Santa Cruz, Jack Baskin School of Engineering
05.2001 -
Skills
4 years ServiceNow experience (CSA)
Deep ServiceNow knowledge: ITSM, CSM, HRSD, ITOM, Now Assist (GenAI), CMDB, ITAM
Strong C-Level relationships
Excellent presentation skills
Product demonstrations
Scoping / Level of Effort
Requirements gathering
Roadmap design and platform governance
Project Management
Additional Skills:
Action oriented mindset
SN Application Development (App-Engine)
ServiceNow value selling methodology
AI Tools: Microsoft Copilot, Now Assist from ServiceNow
Programming: JavaScript in ServiceNow context
Integrations: Cloud/AWS, Call Center, 3rd party tools, REST, Flow Designer
IT experience: ITIL, data center infrastructure and operations
Industry experience: Healthcare, Banking, Insurance, Telecom, Technology, Biosciences
Affiliations
4WD excursions, hiking and camping.
Eagle Scout, Boy Scouts of America.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Summary
ServiceNow Solutions Consultant
Experienced technical advisor with over 14 years of expertise in driving business transformation through technology. Proven track record of helping ServiceNow clients navigate complex business challenges while collaborating with cross-functional internal and external teams to deliver results.
Timeline
ServiceNow CSA
05-2022
Advisory Solution Consultant
ServiceNow
01.2021 - 01.2025
Pre-Sales Solution Architect (Federal)
ViON Corporation
01.2018 - 01.2019
Pre-Sales Systems Engineer
EMC Corporation
01.2012 - 01.2021
Implementation Engineer
EMC Corporation
01.2010 - 01.2012
Bachelor of Science - Information Systems Management
UC Santa Cruz, Jack Baskin School of Engineering
05.2001 -
USS Antietam Sonar Systems Supervisor
US Navy
01.2000 - 01.2006
Awards, Certifications and Training
ServiceNow #1 Commercial District, US, 2023.
ServiceNow Certifications: CSA, Human Resources CIS-HR, Customer Service CIS-CSM, ITOM CIS-Discovery.
ServiceNow Expert Program: Architecture Excellence (ArchX), 2025. Now Assist CSM Accreditation.
Past certifications: Dell, EMC, VMware, Nutanix.
Training: ServiceNow CMDB, Agile, GenAI Now Assist.