Brice Bishop
Idaho Springs,CO
Summary
Dedicated Customer Service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Internal Operations Assistant/Raft Guide/CDL Driver
Liquid Descent
Idaho Springs, Colorado
06.2020 - Current
- Improved operations through consistent hard work and dedication.
- Monitored company inventory to keep stock levels and databases updated.
- Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork.
- Completed paperwork, recognizing discrepancies and promptly addressing them for resolution.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Carried out day-to-day duties accurately and efficiently.
- Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
- Went above and beyond getting certifications/training to be as useful as possible.
Assistant Manager
Patagonia
Vail, CO
11.2022 - 05.2023
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Retail Supervisor
Vail Resorts Inc
Keystone, CO
02.2022 - 04.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Trained and oriented associates to maximize team performance.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Maintenance Technician
Hill Country Premier Lodging
02.2021 - 05.2021
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Education
BBA - Economics / Business Admin
Texas State University
San Marcos, TX12.2020
Skills
- Customer Service
- Computer efficiency
- Excellent communication abilities
- Excellent work ethic
- Leadership
- Microsoft Applications
Timeline
Assistant Manager
Patagonia
11.2022 - 05.2023
Retail Supervisor
Vail Resorts Inc
02.2022 - 04.2022
Maintenance Technician
Hill Country Premier Lodging
02.2021 - 05.2021
Internal Operations Assistant/Raft Guide/CDL Driver
Liquid Descent
06.2020 - Current
BBA - Economics / Business Admin
Texas State University