Brice Lander
Tulsa,OK
Summary
Motivated and detail-oriented professional with a diverse background in creative services, event coordination, and child development. Proven ability to manage projects, collaborate with teams, and deliver high-quality results under pressure. Strong communication skills and a passion for serving others through education, design, and community involvement. Adept at balancing multiple responsibilities while maintaining focus on client satisfaction and long-term goals.
Overview
4
4
years of professional experience
Work History
Paraprofessional
Owasso High School
Owasso, OK
09.2024 - Current
- Monitored student progress and provided feedback to lead teacher.
- Instructed students on usage and care of equipment to prevent injuries.
- Assisted in the implementation of educational programs for special needs children.
- Helped implement behavior management strategies for individual students.
- Monitored student attendance records and reported any discrepancies to appropriate personnel.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Distributed pencils, paper, textbooks and workbooks to students.
- Provided one-on-one support to students requiring additional assistance with assignments.
Customer Service Associate
Home Depot
Owasso, OK
05.2022 - Current
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Resolved customer inquiries in a timely manner.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Answered phone calls from customers promptly and courteously.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Greeted customers and identified their needs.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
Team Leader
Chic-Fil-A
Owasso, OK
01.2021 - 04.2022
- Assigned projects and distributed tasks to team members as per area of expertise.
- Maintained positive working relationships with fellow staff and management.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Provided support to fellow team members when needed during busy periods.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques, and communication skills to promote positive experiences.
- Maintained a clean and organized work environment throughout the shift.
- Developed strategies for improving customer service while maintaining operational efficiency.
Education
High School Diploma -
Owasso High School
Owasso, OK05-2023
Associate of Science -
Tulsa Community College
Tulsa, OKSkills
- Time management
- Team collaboration
- Computer and Microsoft office skills
- Organizational skills
- Flexible work schedule
- Activity planning
- Skill building
- Written communication
- Adaptability and flexibility
- Customer service
- Project management
- Team building
- Project planning
- Task prioritization
- Problem solving
Affiliations
- Volunteer Photographer/Editor at Transformation Church
- Photographer/Videographer
- Event Coordinator
Accomplishments
- "Carry the Culture" Servant Leader Award for Transformation Church
- Student of the Year 2023 at Owasso High School
- Student Council Officer of the Year 2023 at Owasso High School
- Directed a team in planning and executing a statewide convention for 2,000+ attendees through the Oklahoma Association of Student Councils.
- Launched and led a community-driven philanthropy project in Owasso, successfully raising funds to support Make-A-Wish Oklahoma.
Timeline
Paraprofessional
Owasso High School
09.2024 - Current
Customer Service Associate
Home Depot
05.2022 - Current
Team Leader
Chic-Fil-A
01.2021 - 04.2022
High School Diploma -
Owasso High School
Associate of Science -
Tulsa Community College
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