Detail-oriented technician with a strong background in machinery operation and quality assurance. Proven ability to manage projects efficiently and enhance customer satisfaction through effective communication.
Overview
11
11
years of professional experience
Work History
Technician
JTI Fencing
Lynden, Washington
07.2025 - Current
Operated tools for fencing installation and maintenance tasks.
Followed safety protocols to maintain a secure work environment.
Conducted quality checks on materials before installation processes.
Communicated effectively with clients regarding project specifications.
Maintained equipment and tools for optimal performance during tasks.
Documented daily activities and project progress for record-keeping purposes.
Managed quality control and maintained high level of customer satisfaction.
Followed safety practices to safeguard against injury and damage to property.
Technician
Jti Commercial Services
Lynden, Washington
11.2023 - Current
Operated heavy machinery, including excavators and skid steers, for various projects.
Communicated with clients to clarify project requirements and preferences.
Collaborated with team members to enhance workflow and boost efficiency.
Installed diverse fence types, including wood, vinyl, and chain-link.
Measured and marked layouts for precise fence placement and alignment.
Dug post holes using augers or post hole diggers as needed.
Repaired existing fences utilizing appropriate tools and materials.
Lead Technician
Trusted Sons
Manteca, California
09.2021 - 09.2023
Oversaw daily operations, delegating tasks to enhance workflow efficiency.
Communicated with clients to resolve service-related inquiries and concerns.
Conducted testing on components and systems to identify and diagnose issues.
Maintained company vehicle, ensuring cleanliness and proper stocking for operational readiness.
Executed troubleshooting, repairs, upgrades, and installations of plumbing and electrical systems.
Prepared detailed cost estimates for construction projects to support budget planning.
Lead Technician
Handy Andy Hawaii
Honolulu, Hawaii
04.2015 - 09.2021
Trained new technicians on equipment usage and company protocols for quality assurance.
Estimated labor and material costs for projects, effectively communicating value to clients.
Adjusted wiring, piping, and tubing for repairs and installations to ensure operational efficiency.
Resolved customer issues through knowledgeable support, promoting high satisfaction levels.
Prioritized tasks to achieve service goals efficiently and effectively.
Provided exceptional service to customers during face-to-face interactions and phone conversations.