Results-driven Product Strategy Leader with a proven record at Notiphy INC., adept at executing strategic initiatives that drive customer success. Expertise in strategic planning, process optimization, and cross-functional collaboration supports a strong focus on product strategy and data-driven decision-making. Driven to contribute to technology-focused companies influencing the future, particularly within the music and fashion sectors.
Overview
9
9
years of professional experience
Work History
Mortgage Broker & Executive Licensed Lender
OnDemand Lending
Lake Forest, California
05.2025 - Current
Advised borrowers on refinancing, purchases, and cash-out strategies to enhance monthly savings and achieve financial objectives
Managed loan processes from consultation and pre-approval to underwriting, closing, and post-funding
Analyzed borrower financials, including credit, income, assets, and debt-to-income ratios for program suitability
Negotiated competitive pricing, rates, and terms using multiple wholesale and correspondent lending partners
Implemented efficient origination workflows to minimize cycle times and elevate borrower experience
Collaborated with operations and underwriting teams to streamline approval processes and boost funding efficiency
CXO / VP of Product Strategy / Director of Customer Success
Notiphy INC.
Chicago, IL
07.2019 - 12.2024
Facilitated fundraising to grow seed investment from 500k to over 2M, driving early-stage growth
Led product management with a $30k monthly budget, aligning development with company vision, using tools like Jira, Confluence, and PowerBI
Transitioned beta users to paying customers by prioritizing customer-centric design, enhancing customer success and experience
Supported product implementation, providing adaptive, client-focused support and translating complex technical needs into accessible solutions
Managed an internship program, mentoring students in product development and strengthening cross-functional collaboration with C-suite, marketing, and sales teams
Director of Business Operations
Round 2 Technologies, Inc.
Cleveland, OH
11.2018 - 06.2019
Launched MVP with the Cleveland Cavaliers, driving early user engagement and gathering valuable feedback
Led digital transformation initiatives to modernize storefront operations, significantly enhancing customer experience
Secured initial store partnerships by implementing creative incentive strategies, establishing early traction
Built strategic partnerships with Cleveland sports teams, boosting brand visibility and market reach
HR Recruiter/Consultant (Internship)
Watson Dwyer, Inc.
Chicago, IL
05.2017 - 08.2017
Partnered with corporate clients to refine candidate requirements, ensuring precise matches and improving overall recruitment outcomes
Optimized recruitment strategies, significantly reducing time-to-hire and improving quality of placements across multiple sectors
Education
Bachelor of Science - Consumer Economics and Finance, Business Minor
Senior AVP (Senior Business Executive - Consultant), Audit and Governance at Wells Fargo International Solutions Private LimitedSenior AVP (Senior Business Executive - Consultant), Audit and Governance at Wells Fargo International Solutions Private Limited