Self-motivated professional accustomed to handling sensitive and confidential records. Valued contributor focused on accurately capturing and delivering unmatched patient experience.
Overview
4
4
years of professional experience
Work History
Senior Clinical Informatics Specialist
Oak Street Health
04.2025 - Current
Led, facilitated, and attended scribe cohort meeting to strategize workflow issues along with communicating new workflows.
Served as a liaison between clinic providers and managers for multiple clinics within IL-1 region.
Supported the hiring, onboarding, and ongoing training of new medical scribes
Supported organizational initiatives by ensuring clinic scribes are properly trained and executing workflows that drive high-quality patient care and supported Oak Street Health's care model including but not limited to EMR documentation hygiene, thorough charting, quality metric compliance, and prompting provider to address patient care gaps
Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Promoted a positive learning environment by fostering open communication, teamwork, and continuous improvement among trainees.
Improved trainee performance through regular feedback, coaching, and mentoring sessions along with clinic Practice Managers
Lead Clinical Informatics Specialist
Oak Street Health
01.2024 - 04.2025
Lead a team of 4-5 Clinic Scribes
Assisted with onboarding and training new hired CISs to our center in Harwood Heights as well as coordinating regional scribe coverage
Supported two other clinics in our region with new workflows: Belmont Cragin and Skokie
Ensured compliance with CIS workflows by closely monitoring colleague work, conducting chart audits, and addressing any identified issues promptly.
Expedited billing processes by accurately capturing appropriate diagnoses codes based on physician assessments during patient visits.
Enhanced patient care by accurately documenting medical histories, physical examinations, and treatment plans in realtime.
Handled multiple projects simultaneously while supporting providers each day.
Served as a reliable resource for medical staff on best practices, providing guidance when needed to optimize system use.
Clinical Informatics Specialist
Oak Street Health
09.2021 - 01.2024
Collaborated under the supervision of a physician and provide assistance in writing SOAP notes, billing and coding, inputting specialist referrals, diagnostic orders, and lab orders
Enhanced patient care by maintaining 100% accuracy of medical records. Assisted physicians in accessing all relevant test results and medical history document through EMR
Assist with onboarding and training of newly hired CISs to our center.