Bricia Lizama
Perris,USA
Summary
Driven customer service specialist with a proven track record in high-pressure settings. Successfully enhanced guest experiences through tailored recommendations and effective communication. Recognized for maintaining a clean, organized environment and collaborating efficiently with team members to ensure seamless operations.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Riverside, CA
01.2022 - Current
- Provided exceptional customer service by actively engaging customers and promptly addressing inquiries.
- Prepared and served beverages to exact standards with precision.
- Operated espresso machines and brewing equipment to ensure quality.
- Ensured cleanliness and organization of dining areas.
Front of House Team Member
Chick-fil-A
Perris, CA
03.2021 - 12.2022
- Provided exceptional service and tailored recommendations to enhance guest experiences.
- Took orders with precision, submitted them to kitchen staff, and served meals.
- Operated cash registers and ensured transaction speed and guest satisfaction.
Crew Member
Raising Cane's
Menifee, CA
09.2020 - 06.2021
- Delivered exceptional customer service, enhancing customer satisfaction through menu expertise.
- Provided excellent service and tailored recommendations, contributing to positive guest experiences.
- Achieved certification as a trainer, enhancing performance standards.
- Collected payments to ensure accurate transaction processing.
Education
High School -
Perris High School
Perris, CA06-2020
Skills
- Time Management
- Customer service
- Adaptability
- Strong work ethic
- Food safety practices
- Problem solving
Languages
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
01.2022 - Current
Front of House Team Member
Chick-fil-A
03.2021 - 12.2022
Crew Member
Raising Cane's
09.2020 - 06.2021
High School -
Perris High School