Summary
Overview
Work History
Education
Skills
Timeline
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Bricyn Wylie

Brooksville

Summary

Motivated college student with strong customer service and data entry skills, combined with excellent time management and organizational abilities. Proven ability to communicate effectively, solve problems, and handle multiple tasks in fast-paced environments. Eager to learn new systems, contribute to team success, and grow professionally in a workplace.

Overview

4
4
years of professional experience

Work History

Workforce Specialist

Career Source Pasco-Hernando
06.2024 - Current
  • Assess skills, interests, and qualifications of job seekers.
  • Monitor progress and provide ongoing support to help clients overcome employment barriers (e.g., transportation, childcare, criminal background).
  • Maintain accurate case notes, customer records, and documentation
  • Prepare reports and participate in audits or reviews as needed.
  • Enter data into workforce system
  • Report on customer progress and program/event outcomes to management.
  • Represent the agency or organization at community events and job fairs.

Concierge

Black Diamond Ranch Golf And Country Club
03.2022 - 06.2024
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Managed reservations for exclusive events, increasing guest engagement and satisfaction.
  • Assisted management with various tasks and assignments

Waitress

Cavallo Winery & Market
02.2021 - 03.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Hernando High School
Brooksville, FL
05-2020

Skills

  • Well organized
  • Customer service
  • Communication skills
  • Efficient typing
  • Data management
  • Experienced in microsoft systems

Timeline

Workforce Specialist

Career Source Pasco-Hernando
06.2024 - Current

Concierge

Black Diamond Ranch Golf And Country Club
03.2022 - 06.2024

Waitress

Cavallo Winery & Market
02.2021 - 03.2022

Hernando High School

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