Bridget Acord
Urbana,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Press Operator
American Pan
07.2020 - 06.2023
- Followed safety protocols to reduce operating risks on press machinery.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Promptly removed completed loads from the press.
- Operated press to achieve the highest print quality and productivity with minimal scrap.
- Troubleshot press malfunctions and performed necessary repairs to restore functionality.
- Assembled and adjusted press parts to print products following customer specifications.
- Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
- Performed thorough inspections of printed materials to guarantee consistent quality and adherence to client specifications.
Grocery Pickup Lead
Kroger
10.2018 - 07.2020
- Enhanced customer satisfaction by providing personalized service and product recommendations.
- Increased store efficiency by streamlining inventory management and implementing effective restocking processes.
- Promoted a clean and safe shopping environment by regularly maintaining store cleanliness and adhering to safety guidelines.
- Assisted in boosting sales through strategic merchandise displays and promotional activities.
- Handled cash register transactions accurately, ensuring proper handling of customer payments and change distribution.
- Developed loyal customer relationships by addressing concerns promptly and offering tailored solutions to meet their needs.
- Exceeded daily sales targets consistently with excellent product knowledge and persuasive selling techniques.
- Streamlined customer checkout process by efficiently bagging groceries according to size, weight, and fragility considerations while minimizing plastic bag usage where possible.
- Assisted in training new employees, and guiding store policies, procedures, and product information to ensure a more seamless transition into their roles.
Gas Station Clerk
Kroger
06.2017 - 10.2018
- Maintained clean and orderly workstations.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Replenished products on the shelf, rotated products, and confirmed adherence to code dating procedures.
- Delivered exemplary customer service and warmly greeted guests.
- Rang up customers' orders by scanning products and keying prices into the register.
- Maintained inventory of all saleable items.
- Cleaned up gas and other spills following spill procedures.
- Finalized sales and collect payments by totaling orders and accepting tenders from customers.
- Built trustful relationships with customers to encourage return visits.
- Maintained clean and orderly work station.
- Assisted customers with fueling their vehicles, ensuring proper safety guidelines were followed.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
- Performed daily equipment inspections to identify potential maintenance needs and prevent operational downtime.
- Monitored fuel levels in tanks, alerting management when reordering was necessary.
- Followed strict security protocols during shift changes and cash drops to prevent theft or loss incidents.
Cashier
Kroger
12.2015 - 06.2017
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Grocery Bagger
Kroger
06.2015 - 12.2015
- Pleasantly greeted customers and provided prompt and courteous service.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Removed trash, swept, and mopped floors for professional appearance.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Assisted cashiers with swift transactions for a streamlined checkout experience.
- Ensured proper handling of fragile items to minimize breakages and complaints.
- Managed cart inventory at the front of the store, enabling smooth flow of traffic in and out of the establishment.
Education
Associates of Business And Applied Technologies - Accounting
Clark State Community College
Springfield, OH06.2025
GED -
Ged Testing
Melbourne, FL04.2023
Skills
- Machine Programming
- Safety Management
- Problem-solving
- Training and development
- Quality Control
- Customer service
- Proficient in Microsoft Office
- Cash Handling
- Organizational Skills
- Computer Literacy
- Decision Making
Timeline
Press Operator
American Pan
07.2020 - 06.2023
Grocery Pickup Lead
Kroger
10.2018 - 07.2020
Gas Station Clerk
Kroger
06.2017 - 10.2018
Cashier
Kroger
12.2015 - 06.2017
Grocery Bagger
Kroger
06.2015 - 12.2015
Associates of Business And Applied Technologies - Accounting
Clark State Community College
GED -
Ged Testing
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