Bridget Barto
Muncy,PA
Summary
Dynamic leader and strategic thinker with a proven track record at Unique Industrys and Bridgets Grooming. Excelled in enhancing operational efficiency and customer satisfaction through expert shipping management and outstanding team leadership. Skilled in Microsoft Office Suite and fostering workplace cleanliness, achieving significant improvements in productivity and service quality.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
16
16
years of professional experience
Work History
Shipping Clerk
Unique Industries
Montoursville, PA
10.2018 - 07.2022
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Owner
Bridgets Grooming
Muncy , PA
01.2011 - 01.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Team Leader
Tractor Supply Company
Muncy , PA
06.2009 - 09.2018
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
Education
Associate Of Applied Business - Business Management
Penn Tech
Williamsport, PAGeneral -
Hughesville High-school
Hughesville, PA06.1997
Skills
- Shipping and receiving
- Workplace cleanliness
- Shipping software
- Warehouse safety
- Shipping procedures
- Loading and unloading
- Freight knowledge
- Self-motivated and independent
- Attention to detail
- Time management
- Punctual and reliable
- Load planning
- Microsoft Office Suite
- Data entry
Timeline
Shipping Clerk
Unique Industries
10.2018 - 07.2022
Owner
Bridgets Grooming
01.2011 - 01.2025
Team Leader
Tractor Supply Company
06.2009 - 09.2018
Associate Of Applied Business - Business Management
Penn Tech
General -
Hughesville High-school