Bridget Coale
New Freedom,PA
Summary
Dynamic IT Senior Manager with a proven track record at the Social Security Administration, excelling in IT budgeting and procurement. Spearheaded innovative technology initiatives, enhancing disability support while fostering stakeholder collaboration. A PMP-certified leader, adept at aligning strategic objectives with operational goals, driving impactful results through effective project management and continuous improvement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
IT Senior Manager (Detail)
Social Security Administration, SSA
08.2024 - 12.2025
- Directed agency investment initiatives alongside contract staff.
- Collaborated with executive leadership to align contracts and investments with overall strategic objectives, maximizing ROI on technology investments.
- Managed procurement processes and staff to secure dependable software and services.
Senior Advisor
Social Security Administration, SSA
07.2021 - 03.2025
- Engineered and executed new system to prioritize investments within the organization, successfully prioritizing $300 million in investments annually.
- Guided investment managers in integrating enhanced CPIC procedures.
- Enabled informed decision-making by presenting key findings from complex data sets in clear, concise formats for senior leadership team members.
- Reviewed statistical information to determine financial trends for use in investment planning.
- Led change management initiatives to improve organizational effectiveness and support long-term growth objectives.
Senior IT Specialist, Program Manager
Social Security Administration, SSA
01.2017 - 07.2021
- Oversaw Disability IT Modernization program, establishing and justifying budgets.
- Implemented the first agile development project on the area utilizing scaled agile methodologies.
- Implemented new disability applications leveraging Artificial Intelligence.
- Cultivated solid partnerships with essential stakeholders, securing endorsement for initiative efforts.
- Developed 5 year strategic plans, setting clear objectives and achievable milestones for the team.
- Led teams from various departments to achieve project goals on time and within budget.
IT Senior Manager
Social Security Administration, SSA
06.2009 - 06.2015
- Supervised IT staff including roles like analysts, developers and project managers.
- Fostered a culture of continuous improvement by regularly reviewing and refining internal processes, resulting in ongoing operational enhancements.
- Collaborated with executive leadership to align departmental goals with overall strategic objectives.
- Engineered cutting-edge IT initiatives to bolster disability support across all adjudicative stages.
- Oversaw hardware and software procurement, ensuring the acquisition of reliable technologies that met organizational needs.
Education
Bachelor Of Science - Mathematics
University of Pittsburgh
Pittsburgh, PASkills
- IT Budgeting
- IT Procurement
- Capital Planning
- Implementing Change
- Project Management
- Program Management
- Product Management
- Leading Agile development
- SSA Disability Policy and Procedures
- Business analysis
Certification
PMP
FAC-PPM Level III
Timeline
IT Senior Manager (Detail)
Social Security Administration, SSA
08.2024 - 12.2025
Senior Advisor
Social Security Administration, SSA
07.2021 - 03.2025
Senior IT Specialist, Program Manager
Social Security Administration, SSA
01.2017 - 07.2021
IT Senior Manager
Social Security Administration, SSA
06.2009 - 06.2015
Bachelor Of Science - Mathematics
University of Pittsburgh
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