Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Srilatha Devarapalli

Lake Zurich,IL

Summary

Insightful Information Technology Leader with 18myears of IT leadership experience including oversight of application development/support, digital automation, PMO office and some infra /security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.

Overview

18
18
years of professional experience

Work History

Senior IT Manager PMO

Mizkan
10.2021 - Current
  • Lead IT projects (SAP &D365) and the development of digital power app solutions, aligning technology initiatives with business objectives
  • Manage cross-functional teams (Applications, Infrastructure, Service Desk), providing clear direction and support to achieve departmental goals
  • Spearhead strategic planning efforts in collaboration with CIO to ensure alignment with organizational objectives
  • Successfully delivered multiple complex IT projects (SAP, D365 ERP, Exceedra, Blue Yonder, High Radius, Anaplan) on time and within budget
  • Drive technology integration initiatives, including implementation of new technologies like Boomi and Microsoft Power Apps to enhance efficiency and productivity
  • Effectively manage IT budgets, optimizing resource allocation and cost savings
  • Cultivate and maintain relationships with IT vendors(Sap High Radius, Blue yonder, Anaplan) to ensure favorable contracts and quality service delivery
  • Ensure comprehensive documentation of IT systems, processes, and policies for reference and auditing purposes
  • Lead digital transformation efforts, implementing cloud-based solutions and cutting-edge technologies (Microsoft Power Apps) to enhance operational efficiency and streamline customer engagement.
  • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
  • Coordinated technical training and personal development classes for staff members.
  • Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
  • Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
  • Interacted and negotiated with vendors, outsourced and contractors to secure products and services.
  • Promoted collaboration between cross-functional teams by integrating disparate systems into unified platforms for improved communication and workflow efficiency.
  • Streamlined processes through automation of routine tasks, increasing team productivity and reducing manual effort.
  • Facilitated seamless transitions during system upgrades or migrations by coordinating between stakeholders and mitigating potential disruptions to business operations.
  • Coordinated IT operations activities to deliver daily business needs.
  • Implemented measures and procedures to protect IT systems from cyber threats and data breaches.
  • Led skilled IT team in providing exceptional technical support, fostering collaborative environment that promoted professional growth.
  • Contributed to successful completion of numerous high-profile projects by providing expert guidance on technology strategy, infrastructure design, and implementation best practices.
  • Evaluated emerging technologies to identify opportunities for innovation and improvement within organization''s IT landscape.
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
  • Updated customers and senior leaders on progress and roadblocks.
  • Guided organizational technology strategy and roadmaps.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.

Senior IT Solution/Program Manager

Robert Bosch
03.2012 - 10.2021
  • Defined system-specific guidelines for SAP software development environments in alignment with central guidelines and solution excellence organization
  • Implemented around 100 SAP Fiori digital apps in 13 countries to automate IT processes
  • Led multiple programs simultaneously for product lifecycle development, upgrades, and implementations with both Agile and waterfall methodologies
  • Managed IT Solution dependencies and integration of involved IT products/services in close alignment with relevant stakeholders
  • Analyzed and communicated KPIs for IT solutions and affiliated products/services, ensuring alignment with customer needs
  • Led IT program, project, and portfolio endeavors involving multiple project teams and development products
  • Evaluated and adopted new technologies to address changing industry needs.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Identified program obstacles and communicated possible impacts to team.
  • Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
  • Championed best practices in project management, fostering culture of continuous improvement.
  • Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
  • Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
  • Leveraged project management processes and tools to define and execute projects.
  • Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
  • Implemented risk management strategies to mitigate potential barriers to project success.
  • Implemented agile methodologies into program management processes, increasing adaptability in dynamic environments.
  • Participated in pilot tests and revised programs based on feedback and results.
  • Participated in vendor selection and management process for program initiatives.
  • Interacted with customers and clients to identify business needs and requirements.
  • Devised creative solutions to critical customer and user needs.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Improved program efficiency by streamlining processes and implementing time-saving solutions.

IT Project Manager

Abbott Laboratories Limited
09.2007 - 02.2012
  • Oversaw large portfolio of projects for SAP Implementations, ensuring alignment with stakeholder objectives and successful delivery within budget and timelines
  • Managed project teams in Agile environments, applying SDLC methodologies and exceptional leadership skills
  • Led technical upgrade projects, coordinating with consultants and developers for seamless integrations.
  • Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
  • Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
  • Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
  • Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Negotiated contracts with vendors that led to cost savings while maintaining a high level of service quality.
  • Developed project management roadmap to define project objectives, timelines and milestones.
  • Built and maintained strong relationships with stakeholders, resulting in increased trust and collaboration on future projects.
  • Implemented risk mitigation strategies to minimize potential issues impacting project deadlines or budgets.
  • Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
  • Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles.
  • Led system integration efforts, working closely with vendors and internal teams to ensure seamless transitions.
  • Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
  • Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
  • Ensured smooth adoption of new technology systems through comprehensive employee training programs tailored to individual learning styles.
  • Designed, documented and executed system upgrades and patch management using update manager.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Monitored and tracked project progress to support timely completion.
  • Devised test plans to validate accuracy of IT projects.
  • Managed various IT projects to meet deadlines and customer requirements.
  • Developed and introduced IT strategies to improve operational efficiency.
  • Partnered with project team members to identify and quickly address problems.
  • Updated customers and senior leaders on progress and roadblocks.
  • Identified and implemented cost-saving measures in IT projects.
  • Established and enforced project timelines and deadlines.
  • Led and managed staff of 15 team members engaged in administering complex IT infrastructure.

HRIT SAP Benefits Functional Lead

Nortel Networks
07.2006 - 08.2007
  • Consulted with internal customers on application development project status, new project proposals, and software-related technical issues
  • Led development initiatives as subject matter expert, enhancing client-side experience and overall functionality.
  • Optimized resource utilization by reallocating personnel and adjusting timelines based on project needs.
  • Developed comprehensive project plans to achieve desired outcomes within budget constraints.
  • Established strong relationships with clients through proactive communication and excellent service delivery.
  • Led cross-functional team for successful system implementation, ensuring seamless end-user experience.
  • Coordinated communication between stakeholders to facilitate issue resolution and maintain project momentum.
  • Collaborated with business analysts for accurate requirement gathering and documentation, ensuring alignment with client objectives.
  • Managed multiple projects simultaneously, prioritizing tasks and allocating resources effectively.
  • Facilitated meetings between technical teams and stakeholders to establish clear expectations and goals for each phase of project.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Education

MBA - Marketing

Maharishi University of Management
Fairfield, IA
01.2004

Bachelor of Science -

Nagarjuna University
India
01.2001

Skills

  • Cost estimations
  • Strategic Planning
  • Corporate Communications
  • Team leadership and direction
  • Global Program Development and Management
  • Budgeting and Resource Management
  • Software Development Life Cycle
  • Vendor management
  • Human Resource Management
  • Waterfall/Agile methodology
  • Teamwork/building/Development
  • MS Office
  • Microsoft Dynamics ERP- D365
  • Microsoft power apps
  • Cross-Functional Team Development
  • Negotiation
  • Test case scenarios
  • Release planning
  • Production support
  • Solution Testing and Implementation
  • SAP ERP expertise/SAP Fiori Mobile apps
  • Flexible & Adaptable
  • Leadership
  • Conflict resolution
  • Digital Automation
  • Global Implementation
  • Cloud Infrastructure
  • PMO office
  • IT Asset Management
  • Team Development
  • Change Management
  • IT Budgeting
  • Documentation Management
  • Software Development
  • Mobile Technologies
  • User Support
  • Project Leadership
  • Agile framework
  • Team Collaboration
  • Project Coordination
  • Department management
  • Requirements Analysis
  • Scope Definition

Accomplishments

  • Collaborated with team of 30 to 40 stake holders from 13 countries in the Migration of local HRIT systems to Centralized One HR system.
  • Supervised team of 15 to 30 staff members.
  • Achieved 5 ISV successful implementations through effectively helping with PMO tasks.
  • Introduced central documentation process through teams in company which led to effective results in time and effort.
  • Achieved processes efficiency by introducing SAP/D365 for HR/F&O tasks.

Languages

Telugu
Native or Bilingual
English
Full Professional
Hindi
Limited Working

Timeline

Senior IT Manager PMO

Mizkan
10.2021 - Current

Senior IT Solution/Program Manager

Robert Bosch
03.2012 - 10.2021

IT Project Manager

Abbott Laboratories Limited
09.2007 - 02.2012

HRIT SAP Benefits Functional Lead

Nortel Networks
07.2006 - 08.2007

MBA - Marketing

Maharishi University of Management

Bachelor of Science -

Nagarjuna University

Similar Profiles

  • Michael Evans

    Michael EvansMichael Evans

    Palletizer Operator at MizkanPalletizer Operator at Mizkan

    View Profile
  • Michael Worden

    Michael WordenMichael Worden

    Warehouse Forklift Operator at MizkanWarehouse Forklift Operator at Mizkan

    View Profile
  • Robert Lippert

    Robert LippertRobert Lippert

    Senior Engineering Manager at Mizkan AmericaSenior Engineering Manager at Mizkan America

    View Profile
Srilatha Devarapalli