Bridget Coleman
Marina Del Rey,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Nordstrom
05.2022 - 08.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Manager for Social Media Account
NorCal Elite Allstars
05.2020 - 05.2021
- Photographed cheerleading practices and competitions to post on Instagram and Facebook.
- Created infographics and publicized the cheer team through various social media platforms.
Cheerleading Coach
NorCal Elite Allstars
05.2019 - 08.2020
- Taught children interested in cheerleading safety and proper stunting and tumbling techniques through proper demonstrations.
- Created a fun and uplifting environment for beginners to learn new skills.
- Held zoom classes during Covid for children new to cheerleading and taught them basic skills of cheerleading, as well as providing an outlet while in quarantine.
Education
Still in Progress - Communication Studies
Loyola Marymount University
Los Angeles, CA05.2025
High School Diploma -
Carondelet High School
Concord, CA05.2021
Skills
- Expert in social media practices on Instagram, TikTok, Facebook, and Twitter
- Leadership experience
- Communication skills
- Problem-solving abilities
- Attentive
- Quick learner
- Technology
Volunteer
Kids Against Hunger 2016-2018
Volunteered for a non-profit organization whose mission is to provide nutritious food to impoverished children and families around the world. I learned to prepare and package meals while applying teamwork skills.
Blankets 4 Kids 2018-2021
Volunteered for a non-profit organization that creates soft blankets for children who are neglected and abused. I hand-made many blankets throughout high school to donate to this organization.
Timeline
Customer Service Representative
Nordstrom
05.2022 - 08.2022
Manager for Social Media Account
NorCal Elite Allstars
05.2020 - 05.2021
Cheerleading Coach
NorCal Elite Allstars
05.2019 - 08.2020
Still in Progress - Communication Studies
Loyola Marymount University
High School Diploma -
Carondelet High School
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