I love meeting new people and building long lasting relationships. I believe in hard work and dedication. I enjoy learning and am fast at picking up new skills. I'm very much team orientated and thrive in a fast past environment.
Overview
2
2
years of professional experience
Work History
Hospitality Specialist
Cracker Barrel Old Country Store Inc
Smyrna, TN
04.2023 - Current
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Owner/Operator
Miller's Grocery/Miller's Crossing
Christiana, TN
09.2022 - 02.2023
Developed business plan and budget to maximize profitability.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Enhanced Shift Leader /Employee Training Coordinator at Cracker Barrel Old Country Store IncEnhanced Shift Leader /Employee Training Coordinator at Cracker Barrel Old Country Store Inc
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